Comments on: Samsung Moment – Sprint (Review)

By: charisma

charisma — Fri, 16 Jul 2010 15:11:17 +0000

Ok this is day 2 of having the samsung moment and I absolutely love it. I feel that the review was a bit harsh and biased. For one the screen of the moment has vibant colors that draw you in and not to mention the brightness. The keyboard is a life saver because now I dont have to worry about taking 20 minutes to text and then constantly backspacing because I pushed the wrong letter. There are all the apps there just like the hero there’s facebook, myspace, twitter you name it, this phone has it. The camera is amazing not to mention it has a flash and the quality is amazing. My one problem would be the sprint tv but when it comes to the phone itself its amazing.

By: Eric

Eric — Tue, 09 Mar 2010 04:38:40 +0000

Was interested in trying asmart phone other than the Iphone as the cell. coverage was marginal in my area. Checked out all the new phones and finally settled on the htc Hero. Loved everything about it. A solid compact phone with all the features I needed. Worked great for 2 weeks. Testing and email started to lag. By the third week, incoming calls went right to voice mail without any sign of an external ring. Did a reset and continued to have challenges with lag, battery drain and no external ring. Sprint customer service was great and supplied a new replacement htc Hero. Experienced the exact same issue 1 week later with the 2nd Hero. BTW I did not use any ring tones other than factory. After 2 major Hero issues Sprint replaced Hero with new Samsung Moment. MOMENT has been an ok phone. Larger and bulkier than Hero. Prefer Heros virtual keyboard. Moment seems faster. Havevbeen dissappointed with battery life. Just upgraded moments software 2 days ago and the upgrade seems to have improved battery life. Look forward to the droid upgrade this year..hopefully the android upgrade will fix the Hero bugs and Ill be back to using the Hero…..

By: piclenutbutter

piclenutbutter — Sat, 20 Feb 2010 03:39:58 +0000

how do i exit out of the music app?!?! i tried everything and it still plays!!! plz help!

By: George

George — Fri, 18 Dec 2009 21:15:18 +0000

@Sahas

One thing you reviewers do not seem to take into account when harping on small nibbly features like the cover on the phone jack and the UI of some phones is the interaction between the phone provider, the phone manufacturer and the OS provider. In many cases, the manufacturer creates phones to spec. I believe that the Moment, the Instinct and the whole SPH-M series are all created for sprint to spec and are an evolving line that Sprint uses to target the mid-range customer. IT feels like a mid-range phone because it is designed to be one. Sprint in conjunction with Google DIDN’T want a cusomized UI. I am guessing (pure speculation) that Sprint won’t get a Nexus One. The Nexus One will go to AT&T and T-Mobile. The Moment and it’s brethren from Samsung will go to the CDMA Carriers. Since Samsung was willing to provide a bare Google Experience with better hardware, I don’t think we’ll be seeing the Nexus One released for CDMA. The Moment is just about everything that Google could ask for and I think Sprint is hoping for it to be a silent killer at it’s low price point and open nature.

By: Jordan Zhang

Jordan Zhang — Thu, 17 Dec 2009 23:15:26 +0000

@Steve I wholly agree with you on the battery life comparison. Also, the flashing light indicator was something I sorely missed having on a phone. Personally, the Hero just seems to have a few more features in terms of contact/email/google sync-ups too that I found missing on the Moment. It was my understanding that HTC has always been pretty good about that sort of thing which is why I particularly enjoyed the default mail app that came with the Hero. Even if the hardware is slightly lacking when compared to the Moment and despite a few hang ups here and there – I am for the most part happy with senseUI’s presence. I am truly sorry to hear that your experience with it has been so unfortunate, @Kevin. When it works it IS all ‘rosy’ though as you put it. Also @Steve, to address the keyboard issue have you looked into an app that’s available on the Market called “Better Keyboard”? I’ve personally not used it but a couple of my friends have told me it is well worth the $2.99 asking price. Regardless, it probably won’t be as good as a real physical keyboard but there’s a suggestion nonetheless. In the meantime we’ll just have to wait and see if 2.0 brings about any major tells in these phone’s respective hardware specs… My intention with this review here was not to make unnecessary war between Android fans. We need to rally together here guys. Just sayin’. ;)

By: Kevin O'Neill

Kevin O'Neill — Thu, 17 Dec 2009 22:37:07 +0000

I was not trying to install a custom os or root the phone in any way. I just know that over time, the hero behaves VERY inconsistently. This is probably the best light to see it in. When it behaves as it “should,” all is roses. When it acts up, it’s at random and for seemingly no apparent reason at all. Many times I would “press” something on screen or the menu button to unlock the phone, and it wouldn’t respond for seconds – sometimes not at all. And hanging up from a call? What a pain in the ass. Poorly designed phone, and the Sense UI crap (I understand you like it) has to go, in my opinion? It just bogs down the phone. Poor little 528MHz processor. What will happen to him when he has to cope with Android 2.0 with Sense UI “2.0″??? Good Lord!

By: Steve

Steve — Thu, 17 Dec 2009 22:35:50 +0000

I tried the Hero for 10 days and now have the Moment – about day 7. The battery life – even turning everything off on the Moment is poor compared to the Hero. Mid-day I have to recharge. I went to several online forums and found some info to be helpful.
The Hero has a flashing light if you have new calls, the Moment does not. The Hero’s contact list – when integrating from Google works well – while the Moment’s fields do not match up and create havoc. Glad I keep backups. Hero’s contact list also lets you link to Facebook, while I cannot find this feature with Moment (not a big deal – nice feature – as you it then links the Facebook picture with the contact list – and that pic appears when friends call.
I really like the Moment keyboard – I had a hard time with the Hero touch pad. I would like to have a Hero with a keyboard – I thought that would meet my needs by switching to the Moment, but not happening.
Not certain what I will do – may go back to Hero before my 30 days. Any thoughts?

By: Jordan Zhang

Jordan Zhang — Thu, 17 Dec 2009 20:31:42 +0000

While I apologize for my eval being a bit harsh, I was merely being honest about how I felt after spending a good amount of time with the Moment. Whether or not our particular review model was a ‘dud’, it was perhaps unfairly and informally compared to some other Android phones available. Like Sahas said you can still go back and read our more in-depth reviews on THOSE phones. You guys all bring about some good points. Many of the UI’s shortcomings CAN be remedied with apps/widgets from the Market. And for most earlier Android devices out, 2.0/2.1 should bring about nice number of fixes to offset some of the shortcomings you have expressed. It is MORE responsive perhaps due to the faster procs and performances in certain applications because it doesn’t have the somewhat taxing senseUI found on the HTC Hero/Eris. Having a physical keyboard absolutely rocks – I just felt like Samsung could have done a better job on the UI especially since that is what I am navigating through a majority of the time! The web browser which I forgot to touch on is pretty much on par with the Hero’s -it hiccups every now and again but something that I approved of on the Hero is the ability to multi-touch gesture on the screen. But maybe I am spoiled by HTC’s senseUI. That aside the Samsung Moment is still a very solid phone. My best advice if you are still unsure if this is the ‘droid for you. Go to your local Sprint retailer and ask to test drive it yourself!

By: Kent

Kent — Thu, 17 Dec 2009 20:18:37 +0000

I have had the Moment since the day it was released. I love it more everyday! I can’t understand the majority of reviews being slightly or totally negative. This is a great phone and now that 2.0 is confirmed to be coming soon, I can’t wait to see how the 800mhz processor functions with it! My thoughts are that people will begin to change their minds about the Moment and the allmighty, overrated Droid will begin to slide down the list of most wanted Android phones. Thats just my take on the subject.

By: Sahas Katta

Sahas Katta — Thu, 17 Dec 2009 19:28:54 +0000

If you have Exchange or IMAP, you can directly get access to your Email, Calendar, and Contacts. It’s there for 1.5, but the Moto Droid which has 2.0 does it a whole lot better. And with Android 2.1 around the corner, things should get even better soon!

And it’s awesome to have a great processor, but that doesn’t mean anything if the software it’s running has been poorly designed. Unfortunately we’ve shipped out our review units of the Droids back to Verizon, so I won’t be able to do a side-to-side comparision.

You can however checkout our reviews of those phones on Skatter Tech!

By: Sahas Katta

Sahas Katta — Thu, 17 Dec 2009 19:25:10 +0000

That’s really interesting. I wonder if the unit we received was a ‘dud’. I had a chance to play with the Moment after Jordan reviewed it. As I’ve also reviewed the Droid Eris and tested the HTC Hero, I’ve actually found those more responsive. For example, even that simple menu tab you drag open jittered and sometimes even lagged on the Moment. It didn’t even open at times. I’d have to wait then press on it again. And the HTC Sense UI, I actually truly liked. And I agree, if you use too many widgets, yes it will slow the phone down. The fastest of these are still the Motorola Droid.

But I’m shocked that the Hero bricked for you. It’s one of Sprint’s most touted phones. Were you trying to install a custom OS by any chance?

By: Kevin O'Neill

Kevin O'Neill — Thu, 17 Dec 2009 19:11:31 +0000

This review is EXTREMELY harsh, and it’s all out of a skewed perception: “The Android OS interface seems to run a bit smoother (less choppy) on the HTC Hero and the Droid Eris. I don’t know if I can attribute that to a display issue, a software bug, or a processor lacking, but it’s there.”

This is just WRONG – or you had a bad phone. I’ve had two Heros (both bricked, btw) and a Moment. The Moment’s processor runs at 800MHz versus the Hero’s and the Eris’ 528MHz variants. The Moment’s Android performance SMOKES HTC’s. HTC’s “Sense UI” just slows everything down. You want choppy and laggy? Just ask most other people who have used one and read all the other reviews.

Moment FTW!

By: Mark Thompson

Mark Thompson — Thu, 17 Dec 2009 17:21:04 +0000

Correct the Droid does have a keyboard!!

By: Mark Thompson

Mark Thompson — Thu, 17 Dec 2009 17:08:15 +0000

Agree with njbianco, I believe the eval to be a little harsh. The one thing I was surprised about was that I was unable to directly Sync with Outlook. I found this to be a major short coming. I hope the 2.0 version of the OS is pushed out to the Moment soon, it is my understanding that this feature will be available in that release. Like everything else you need to just go and try it. By the way the Droid does not have a pull out keyboard, that was a must for my wife. Also the Processor on Moment is actually 800MHz compared with 528MHz on the Droid, the real question is if the programming will make use of it!!

By: Mike

Mike — Thu, 17 Dec 2009 01:27:23 +0000

Have you tried the Verison Droids? You should. I know they are better!

By: njbianco

njbianco — Wed, 16 Dec 2009 21:03:06 +0000

Phone is highly underrated the amoled screen is amazing probably the most amazing I ever seen on a phone extremely vibrant. If you want to customize it there so many widgets you can get off the android market & you can also get a home replacement apps like OpenHome or PandaHome to add more homescreens or themes and so on. If any1 is thinking about 1 i wouldn’t go by reviews id goto your local sprint store and test it out yourself. This phone is one of the most highly underrated phones I ever owned.