Samsung UpStage M620 - Sprint - April 11, 2007

Sprint - Samsung M620 Upstage Front Sprint - Samsung M620 Upstage Back

Last week Sprint announced the availability of the Samsung UpStage (aka SPH-M620). Sprint was kind enough to provide Skatter Tech with a unit for review. The dual-sided UpStage is notable due to having a phone on one side and a iPod-like Mp3 player on the other.

Although the phone is extremely compact, at first glance, the front side of the phone looks dull due to the tiny LCD display. However everything changes after turning the unit around to the backside. In terms of basic features the Samsung Upstage features a 1.3MP camera, MicroSD, Bluetooth, and background Music Playback. As a bonus Sprint’s service allows access to 99 cent music downloads, Live TV, Internet Radio, Games, Web Browsing, and other Power Vision services.

Samsung SPH-M620 Specifications:

  • Provider: Sprint Exclusive (CDMA)
  • Form Factor: Dual-Sided Candy bar
  • Dimensions: 1.73W x 4.07H x .37D inches
  • Battery: Up To 6.3hrs Talk Time with Wallet
  • Screen: Front 176×65 & Back 176×220 pixels
  • Digital Camera: 1.3 MP with 5x Digital Zoom
  • Storage: ~53MB Internal + MicroSD (2GB max)
  • Sound: Standard Headphones with Adapter
  • Others: Bluetooth v1.2 + 4hr Wallet Battery
  • Price: $150 + Tax w/ New 2-Year Contract

UpStage Body: 5/5 starsSprint - Samsung M620 Upstage Size
This phone is tiny, measuring only .37 inches thick, making it thinner than the Motorola RAZR. Although a bit larger, the phone resembles the shape and form factor of an iPod Nano. The front side of the phone has a Alpha-Numeric Keypad for making calls or text messaging. The back side looks like an iPod Nano, but with a large screen and an square touch pad. The phone is small enough to fit in most pockets and can be placed flat on its back or front. The phone almost doubles in size after placing into the battery wallet, which I assume most people plan to use. Although the case allows access to both sides of the phone, it still becomes quite tedious to keep switching back and forth. Despite the fact that the unit is harder to hold with the wallet, the flexibility of removing the case is an advantage.

Displays: 4/5 stars
The front display is extremely small only 176×65 pixels making it hard to read text. Navigating the front display is quite difficult since it can only fit about one-line of data on the screen at a time. Luckily most functions of phone are performed through the large/bright 176×220 pixel screen on the back side. Unfortunately since there is no keyboard on the back, you will find yourself having to “flip” back to the front side for data entry.

Music Playback: 5/5 stars
The UpStage supports playback of DRM-Free MP3s, WMA, AAC, and WAV in addition to music purchased through Sprint’s Music Store. Sprint now offers .99 cent over-the-air downloads of high quality tracks (with a data plan). Music can be sorted by Songs, Artists, or Genre in the interface, however due to the lack of a search function, scrolling through hundreds of track is tedious. We still prefer Verizon’s standardized music playback application, which works on most of their phones. One big bonus is the ability to “hide” the music playback app while listening to music and continuing with other tasks such as browsing the web or playing games. Album Art is displayed during playback in addition to the track title, duration, and artist/album. Also supports playlists & shuffling songs.

Speaker and Sound: 3/5 stars
For a “music phone” the lack of a decent set of stereo speakers might be problematic. The phone’s single (mono) speaker does a mediocre job, which functions as a speaker for calls and music. As the volume level increases, the sound begins to crack. Although this should be fixed in a future model, the issue should be non-existent since most people will use headphones for music. (Adapter for standard headphones included.)

Digital Camera / Camcorder: 2/5 starsSamsung M620 Camera
The camera on the UpStage remains a mere 1.3 mega pixels while most new phones on the market are now 2.0. When the camera is activated, you must flip the phone around and use the large LCD on the back as the viewfinder. From our results, the image quality was mediocre and images were blurry even in well lit situations. Video clips may be recorded for a duration limited only by MicroSD capacity, however clips longer than 30 seconds may not be mailed. The small front LCD functions as a tiny viewfinder for self-portraits.

Battery Life: 5/5 stars
Unlike the majority of phones on the market today, the UpStage does not have a removable battery. Instead, the UpStage has a battery built into the unit. Since the unit is small and the talk time is only about 2.5 hours long, Samsung provides a battery wallet with the phone. When the phone is in its case, the talk time increases by over 4 hours. (up to 6.5 hours) Since the case is easily removable, you’ll have the freedom to choose whether you want the additional battery life or light-weight phone to carry around.

Samsung M620 Upstage Battery Wallet

Usability & Interface: 4/5
The interface on the front is a joke, it only allows performing four menu actions: view call history, find contacts, add a contact, or send a text msg. Other than that, the only other use of the front is to display caller id, date/time, battery life, signal, and Bluetooth status. The interface on the back is a different story. The back is controlled by using the square touchpad at the bottom. UpStage users must make up & down motions on the left/right sides and left-to-right motions on the top & bottom instead of using circular motions to navigate as you would do on an iPod. (Apple Patent!) In addition the top left/right corners act as soft keys while the other labeled parts are the Menu, Back, and End buttons. The only hark key is the center Select/Play button. Although navigating becomes quite easy after a bit of practice, data entry will remain a hassle. For example, while browsing the web (back side), you’ll have to flip over to enter the URL text and then flip back to view the page. Some applications support an onscreen keyboard, however you’ll find yourself flipping back & forth a lot.

MicroSD: 4/5 stars
Like most phones on the market today, the M620 supports up to 2GB MicroSD cards. Since Samsung intends this phone to double as a MP3 player, as a bonus, they include a USB data cable, which most cellphone makers do not. The included CD assists installing the necessary drivers. When placed in “Sync Mode,” the phone appears as a disk drive. Windows XP users can either manage data themselves or use the included application. Mac OS X users must manage the data on the MicroSD themselves since the included software is Windows Media Player based.
P.S. 1GB microSD cards cost only about $12. 2GB microSD for ~$25

Sprint - Samsung M620 Upstage Sides

Bluetooth: 5/5 stars
The Samsung M620 uses Bluetooth 2.0, which supports the use of Stereo Headphones for music playback, in addition to standard headsets. The Bluetooth can also be used for transferring contacts, printing photos to wireless printer, and to connect to computers for use as a wireless modem. Another new feature is Audio Caller ID, which reads out a name or phone number when using a bluetooth headset. From our testing, sound quality was excellent there were no issues with pairing devices or other features.

Sprint Power Vision: 4.5/5 stars
At this time most Chatting, Navigation, and Gaming apps are not yet available for the M620 due to compatibility issues because of the unique controls, however new working versions should be available soon. Applications such as Google Maps Mobile and Opera Mini work great. The On Demand section provides access to News, Weather, Movie Show Times, Maps and more. Sprint Power Vision offers access to thousands of clips and Live TV channels such as ABC, FOX, MSNBC, CNN, and Comedy Central (plus radio). One of my favorite features is the built in Podcasting client, which streams any podcast you choose directly to your phone without the need of a computer. Saves the hassle of having to sync new files.

Designs similar to that of the UpStage have been available in Asia for a while, yet this marks the release of the first dual sided phone in the U.S. Although we like this phone a lot for its new innovative and compact style, text entry remains a hassle and is probably the #1 problem. Other than that, another thing we found frustrating was that songs you own may not be used as ringtones. Anyways this is one of the best phones Sprint has had in a while, therefore if you are ready to upgrade you should consider this. The Samsung UpStage is available in Sprint Stores and Online now for $150 + tax with a new 2-year contract. In my opinion this is quite a good deal since Sprint includes the Battery Wallet, headset adapter, USB Sync Cable, and a 64MB microSD all of which is not normally included.

DEAL ALERT: FREE Samsung UpStage (M620)
Links: Sprint.com | SPH-M620 Spec Sheet
Product Shot: High-Resolution UpStage Image
Help & Support: fourms.skattertech.com

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170 comments.

pasht says

“another thing we found frustrating was that songs you own may not be used as ringtones.”

Does this mean that if you threw some mp3’s on it from your PC, you could *not* use those as ringtones?

sahas says

Yes, we were only able to use the ringtones purchased from Sprint. Even songs purchased from the Sprint Music Store can not be set as ringtones. However I guarantee there is some sort of workaround (”hack”). We haven’t taken the time to look for one. If you know of one let us know!

pablo says

It is possible to use your personal songs as ringers. You must first cut the song to the part that you want and then convert it to AAC(itunes) and then use an uploader (search google). Then with your phone go to the url provided from the uploader and download it.

afternoon dlite says

i got the phone and where you have the usb connecter, about a 1/4 of an inch away is another slot, i removed the cover and there is something under like a connecter or something, and i was wondering if you knew what that is for. thx

afternoon dlite says

oh and to the last comments, if u record a video of a song, (i did anchorman singing afternoon delight)you can put the bideo as your ringtone, and when you get a call, the video is played on the large screen, quite nice. btw to make the video your ringer just go to settings, sounds, ringer type, voice calls, with caller ID, my videos, in phone, or memory card (depending where you saved your video

questions says

i am wondering how difficult texting is because i text alot and i was wondering if it is really annoying to text with.

sahas says

If you text a LOT, this is definitely not the phone to purchase! It is quite annoying to type a text message even once in a while. The best phone we’ve seen for TXT is the LG enV VX-9900 for Verizon

questions says

Is there any phone that you would recommend for easy texting that Sprint offers?

Dean Patel says

@question
If i were you i’d get the moto Q or a blackberry. those are pretty sick. my brother has the upstage and you have to use the screen on the front to send texts and the font is hella small. i’d just get a standard flip phone from sprint or a smartphone that is cheap. anyways thats my 2cents. i’m out.

meghan says

i heard that if you get a blackberry you have to pay and extra amount of money a month. Is that true?

baseball10 says

i just got an upstage and my friend sent me some ringers through bluetooth and the only way i can axcess them through my “mass storage” folder and i cant set them as my ringers. how do i do that.

sahas says

@meghan
I could be wrong, but from what Sprint’s website says, you do not need to pay anything extra. If you want to check email or browse the web you’ll need to purchase an additional data plan which are usually expensive.

@baseball10
Sprint has locked the option to set your own files as ringtones, therefore you’ll have to use an “uploader” to get the audio file onto your phone as a ringtone.

estty02 says

hi i just bought an upstage and i set the text messaging alet volume to 8 but can stil barely hear it , do u know how to get around this ?

Joel says

I have this phone and texting is rather easy an Im not that wekk versed in texting. I love the phone, the tv and radio is great, not to mention the music player. The volume is phenomonal and I Love it.

Skynet says

I have had the Upstage for 2 weeks now. HTe more I use itthe more I like it. I have used several mp3s as ringers by using a phone uploader website, it automatically converts the file and puts it in the right folder in the phone, all it costs is one text message, and airtime to download the file.

iceman9326 says

the m620 is a really nice fone… but from what I hear is that the fone as been crashing a lot!!?!? does this happen to any of u???? let me know?

sahas says

I hear is that the fone as been crashing a lot!!?!? does this happen to any of u?

YES. The phone does at times randomly restart and shutdown. Usually occurs while trying to run some application, not an issue with basic functions such as calling. It also has a few control issues and GUI errors. However I am not too worried about this since, new firmwares are released ever few months. When the next major update is released most of these issues will probably go away.

zboot says

In your review - you mention that the phone must be flipped in order to use the camera. Given that the lens is on the phone side, how is that a problem? Nobody (unless you’re taking a self shot) takes pictures with the lens pointed at them.

sahas says

@zboot
It isn’t a problem. It is quite natural to have that camera form factor. I hope I didn’t infer that it was a problem. The reason the rating was low for the camera was almost entirely because the quality was poor, bad focus, blurry pics, and a lack of a flash. Anyways, your point is quite valid.

mami says

do you know a site i can go to to take my mp3 songs and break them down to 30 seconds in order to actually make the ringtone itself??????

Rick says

Does anybody know if contacts or phone numbers can be set to “secret” or hidden? It looks like they left that needed feature out of this software version…we really need that back……

KR says

Samsung UpStage M620 Sprint It’s the best junk phone, u cant select a ringtone that is downloaded from other phone as well. Ringtones are like giving life to the phone and sprint wants u to buy from them but not to use what we have. I have 20 second mp3 file, still it doesn’t showup in my contents > ringer folder. it stays in the filemanager and you cant move it around to make it a ringtone.

KC says

You can upload your ringers here http://www.phoneuploader.stellernet.com and then download them to your phone in my contents to use as contact, text message & voicemail ringers.

SMD says

I’ve used furture dial (snapdialer) for internet in the past but it doesn’t work with Vista or the upstage. What are my options (other then subscribing to internet)?

Kimberly says

When ever I want to listen to my songs it has to load each of the songs individually before I can even see my playlist, is this normal?

JM says

Is there a place on the upstage to plug in headphones on it.

sahas says

Is there a place on the upstage to plug in headphones on it.

by JM - 5/23/2007 4:20 pm

There isn’t an actual headphone slot on the phone itself, but a adapter is provided which plugs into the power/headphone slot and you can then connect any standard pair of headphones into that.

Unknown says

I just wanted to says that I have this phone and it is great. The camera is fine and if you want to take a picture of yourself you can flip it and see yourself on the other screen. As for ringers you can take an mp3 and convert it to a 3g2 file (the movie format the phone uses) then use it as a video ringer. Only problems I have found is that the first hald second of mp3s are cut off, the skin for the mp3 player can be changed but doesn’t save so you have to chane it everytime, and of course the fact that mp3s cant be used as ringers. Anyway, I contacted Samsung and an hoping for a productive response. Hope this helps.

Domenik says

i got the upstage and i was tryin to put my mp3 as ringers how do u do that

Erin says

I have read that the phone side sucks for texting and contacts due to the really small screen. BUT, I didn’t read anything about the voice dial option. How does this work? Is it good enough to make having to access your contact list obsolete?

sahas says

“the voice dial option. How does this work?”

the voice dial is decent, however it is quite slow to load. On most other phones with this feature the application loads almost instantly after pressing the voice key either on the phone or via bluetooth headset. However on this UpStage it takes about 2.5 seconds for the app to load. Therefore it takes about 10 seconds or more before you can actually end up calling a person.

Dv says

For Display > Backlight settings > When I turn the Power Save Mode ON, the screens (both sides) never shut off. When I turn Pwr Save Mode OFF, the screens turn off after the 8 seconds that I have the backlight set for. Seems backwards to me.
Also, when on the Web > Search > I am using the Large LCD screen. Unable to type any text in while on the large LCD sceen. If I flip > it kicks you off the Web. How do I search the web and enter text in the Yahoo search field?

I was surprised that when I loaded the Sprint Music Manager on my PC, it found my entire IPOD library. Was able to pick and choose what IPOD Lib songs to load onto the phone. This is a great function. The songs sound great on the phone.

One other comment > the phone takes 3 hands working together to disconnect the extended battery from the phone. Over time, I’m sure I will break it. Plan on leaving it connected from now on. Wish it had a velcro tab so you could fasten the one side of the cover so it doesn’t flap around. Any ideas?

sahas says

@Dv
The power save is a bug and Sprint is aware of the issue. They were suppose to roll out another firmware upgrade soon, hopefully fixing this issue. Your phone is not the only one with the problem.

I like the case since it is protective however it is quite annoying to keep having to flip back/forth with the case on. In addition it is slightly uncomfortable to speak with the leather flap down since it hits my mouth. I have no choice but to use the case since the battery life is too short with out it.

Dv says

OK thanks about the Pwr save Mode bug. Not a big deal as it works fine with the opposite setting. I’m still confused how to type text in a web search field while on the Web. Have a feeling this is impossible for this phone. I have the Vision Plan and still can’t get the TV mode to work on one of the avail TV selections. Managed to play a video clip just fine.
If I want to listen to music, can I use a bluetooth headset to listen? The cable that goes in the battery recharge slot is so you can plug in earphones but this connection slot is vulnerable in breaking due to the design. Plan on using only for recharge.

Edit: Ok, got the TV to work just fine. Another bug maybe > on the small LCD, managed to get an orange “searching for signal” text stuck on and slightly overlapping the date/time. The phone showed I did have a good signal but the orange text never went out all day. I turned phone OFF and tried the “Reset” pin button. It finally went out.

Question asked back on 4/14 but not answered. Can’t find in manual. > on same side with reset and USB connecter, about a 1/4 of an inch away is another slot, (small square). What is this for?

Dennis says

if you want any rigtones on your phone, go to fry’s and get podmaxx 07

Dennis says

when i downloaded my sprint music manager and tried to download songs from my computer, the music manager tells me that my phone is not hooked up to my computer. although my phone says “connected to computer, phone disconected”?????? any thoughts?

Dv says

Dennis, I used the USB cable with the music manager and everything worked fine. Might try to Pwr down your phone and push a paper clip into the reset slot and hold. I had to do this once due to a stuck message on the small LCD screen. This fixed the problem.

Rickfromphila says

Does anybody know if contacts or phone numbers can be set to “secret” or hidden? It looks like they left that needed feature out of this software version…we really need that back…anybody have any idea?

Dennis says

hey all, got my songs downloaded, just reinstalled the software.

David says

I will be updateing my phone in a few weeks I was thinking about getting the upstage is it really worth getting or not and how many songs does the phone hold I really dont want to get it if it only holds 6-10 songs

sahas says

how many songs does the phone hold

If you want to use this as an MP3 player, as most people do, you need to purchase a microSD memory card to pop into the phone. The UpStage it self has barely any space for storing music internally. The cards are EXTREMELY CHEAP. On Amazon you can get a 1GB MicroSD for ~$7 and a 2GB MicroSD for about $23. You should be able to hold plenty of songs with either one.

Rickfromphila says

Telenav…or Navigator…doesn’t work yet?
The phone can tell you, your approximate location…but hardly ever works in Televav/Navigation mode. Nor does the compass…and I’ve been a lot of places, including open fields to try it…to nearly no avail. Also…has anyone heard whether they will put back the “privacy” feature for certain phone numbers? A lot of folks are complaining about this on the net….it is even featured on some of the cheaper samsung phones….

Dennis says

i have a 2 gb chip and i have 200+ songs on my upstage

DangeRus says

i just got an upstage and my friend sent me some ringers through bluetooth and the only way i can axcess them through my “mass storage” folder and i cant set them as my ringers. how do i do that.

by baseball10 - 4/17/2007 5:41 pm

i just got an upstage and my friend sent me some ringers through bluetooth and the only way i can axcess them through my “mass storage” folder and i cant set them as my ringers. how do i do that.

by baseball10 - 4/17/2007 5:41 pm

Russ says

Does anyone know if you can download pictures from your computer and view them on the Upstage?

vega11220 says

ok guys I have the upstage and I found a way to put ur own ring tones and pics as wallpapers. Go to this web site its the best I have my own ring tones free its about 30sec and the wallpaers u do it ur self here the web site is http://www.mixxer.com if u guys have any question on this hit me up 646-221-1463 its easy and free

ty says

does anyone know if u can upload videos from your computer to the upstage? ive even tried converting them to 3gp but the sprint music manager doesnt add em to my library? got any ideas?

curt says

it has to be 3gp2, not 3gp

curt says

also, 3gp2 resolution has to be set to the correct specs, somewhere around 177×144

ty says

okay. then after u convert em to 3gp2 do u add em to the sprint music manager or can u upload em to a website like funformobile.com then download them from there

M_B_P says

Hey how do you guys upload your own ringtones on the Upstage! Is that through an uploader website! And if through a uploader website, do you get charged for any sprint vision charges when you download the ringtone???

vega11220 says

yes u go to mixxer.com and its free. its that simple pics and ring tones there.

M_B_P says

ok i got the mixxer.com thing, but my second question is when that uploader sends the ringtone to the Upstage are there any Spint Vision Charges when downloading the ringtone???

www.com says

Do you think an Upsatage is better than a Razr?

terrorific says

if you dont pay for internet sprint still charges you 3 cents per kilobyte which will be like 10-15 dollars a ringtone lol. They purposly cripple the phone so you have to buy their internet to use custom ringtones.

melissa says

the fact that even if you buy ringtomes you can’t use them. what kind of phone can you NOT use ringtones, and it dies so fast. It was very exspensive and i like how it’s very light but the flipping can get annoying. just please someone let me know about ringtones.

melissa says

to the comments above me yes it’s better than a razor and yes sprint does alot of stuff like that. Personally i would switch If i wasn’t bounded to my contract.

Chill says

{for anyone that actually texted with the upstage} do you use the small or big screen when you are text messageing

terrorific says

you can see 3 lines of text in the small lcd on the phone side. Its just like regular texting. On the mp3 side you use the touch pad to scroll thru letter, it seems very slow, you even have to scroll up every time in between z and a to hit the space button.

Dennis says

hello everyone, i can’t seam to get the backlights on my upstage to light up when my phone rings any ideas.

Dennis says

sprint has the worst customer service i have ever had the DISplessure to have had to deal with. 40 minuetes and i’m still on hold.??????????????
i gotta get the i-phone

chris sammartino says

Has anyone tried a 4GB micro SD card for extended storage? I just got the phone and didn’t want to buy a 2GB card if I could get a 4GB card for a bit more. Samsung’s website indicates a 2GB card, but I assumed that it was published a while ago before the 4GB cards were available. Otherwise the phone works great. It’s nice having a really small phone that doesn’t make a bulge in my slacks pocket at work!

john q says

I have downloaded sprint modem software and installed the cd that came with the phone but the dialer software doesnt recognize my phone as a modem, i have a pda phone and there i gotta run a modem sofware on the phone itself. any clues as were on the phone is this “enable phone as a modem bia USB setting?, thanks in advance

christy flores says

hey well i just got my upstage phone. connected under crickets servise my ? was .. how can i transfer my pics on my fone to the comp.? i used the usb. cable. but nothing is comming up. . not having my fone under srint servise affects it?? thanks

chris sammartino says

OK I found the answer to my issue, but figured I’d leave the info for all of you who may eventually face the same issue. If you buy a 2GB card the phone transfer may or may not work (that’s the Samsung answer). They say that the phone should use a 512MB chip and should work with up to a 2GB chip (which was a big part of my decision analysis). I was pretty pissed and almost returned the phone, but the work-around is to buy a 2GB micro SD card with SD adapter and use a USB adapter to manually copy .mp3 files to the card and don’t use the phone to transfer. It works!!! Down side is that you can’t view pictures also copied in the same manner. Good luck to all.

jason says

how to do u put ringers on your upstage using a usb cable. Is there anyway to do it not using the URL or Text

JUAN says

Help… Help… I woke up one day and my phone wouldn’t let me call anyone. Every person I tried to call said “call can not be completed” in a text version… So I turned off the phone to turn it back on, and it wont come back on at all… I think it’s a recall on this phone!!! But IDK Someone. Please help

firaso says

can anyone help me out here please!!!…..how come i cant use my downloaded music from my pc as a ringtone and if there is a way plz let me know….thanks

danielle says

fyi

in order to transfer pictures from the phone to the pc via the usb cable you must save the pictures to the memory card (either the one included with the phone, or a bigger memory card if youve purchased one)

you can get free ringtones via 3guppies.com (formerly known as mixxer.com). there is also phonezoo.com, but i prefer 3 guppies. you can make loner ringtones on 3 guppies (30 seconds, phonezoo only allows 20 seconds) and the ringtones come out loud and clear (but that also depends on the source of the tone, i.e. the quality of the song you used to make the tone)

ive had this phone for a while now, and i know pretty much everything about it… if you have any questions you can email me @ sosexy4afatchick@tmail.com (yes, i have a sidekick id as well lol)

aka says

can you lock certain pictures on this phone

denise says

hey everyone, my mom jst got me an upstage and i still cnt figure out y only 9 songs fit on it (pls help) my email is castillox3@yahoo.com

entregao says

we just need to someone crack the sofware to use this phone as any phone of any other company.Sprint sucks! and i have to wait 2 yrs. of contract.DAMN!

alexis says

i know this is a really crappy way of doing it but if you take a video of something on your cell you can make that into teh ringer. So if you take a video of a music video then it can be your ringtone. The sound isnt that bad….its just a thought…and thats wat i do b/c there is really no other way of getting ringtones

Keyon says

I installed the cd-rom that came with my upstage but I can’t transfer the music to my phone

alexis says

wat is the connector for the headphones?
i dont think i got that.

SabrinaJo says

i don’t like this phone at all…ive had it since like june of this year and there are so many problems with it. when my phone dies and i turn it back on my mp3 side the screen on that wont work until my phone is fully charged. lately its been shutting off on me for no reason. it gets really hot when im talkin on the phone for some reason. and no it wont even turn on! when i plug it into the charger it comes on but only for a few seconds and then shuts off!! and it all started cuz my phone would not keep a charge for some reason! so is there anything i can do. and when i try reseting it..cuz ive had to do that after a week of having the phone it doesn’t work. it wont reset at all. i just think this phone is an all around junk! im sorry for those ppl who have it. but is there anyone that has been having these same problems with thier phone?

SabrinaJo says

o and my email is frock_1990_09@hotmail.com if anyone has had these problems i would like to know and what they did about them!

unknown says

i have a red upstage, this phone is awesome, why is everyone bothered by the front screen? txting is normal cause the font is small…unless your blind, then you dont have any business txting. and the batterie life is pretty good, if you need more batterie life, then you simply dont have a life??

Rickfromphila says

Does anybody of a holder for the phone that can be used…(made for the upstage)….that will keep it in place in the car while using the Telenav?

It gets kind of hard to look down into the cup holder to follow the maps….

Thanks….

Demetrius says

Is there a way to put ringtones on your phone using a USB Cable? Please Tell Need Help!!!!

unknown says

how do you convert videos so that it can play on the upstage

keyon says

my upstage will play music in mp3 format not wma and wva formats. how do i get to play other formats

Stan Stubbz says

is there a way to download a java handler on tha upstage cuz i really need dat to do stuff….if so tell me EMAIL: HITTHADANCEFLO@AIM.COM

Quen says

I’m with that one person…how the heck do I get wma files to play or how do I convert them to mp3 or sumum…cus I have a million songs saved on my chip and half of them won’t play…and it’s really annoying to spend so much time downloading music and synching it for it to just sit there useless…someone PLEASE HELP

Stan Stubbz says

is there a flash player u can download for the upstage???

David says

well i have got the use of the upstage down to a science… first get audacity and cut the song to the part you like. then export as an mp3… then go to your music and the name has to be one word. then click the rename thing. change the .mp3 to a .3g2. to view all files go to start my computer and click the phone. then go to dcim. drag and drop the newly converted mp3 to 3g2 files into the dcim folder. then you can make it work. and as for the whole freezing thingy mine works fine. the only thing i would reccomend for this phone is getting a new momory card…

David says

also the Beyonce version and red version are somehow made better than the black… oh well Red is my baby

jlynnology says

“SabrinaJo” I just had this phone for like two days now and i’m having the problem where my phone was telling me I had no nework service after I tried sending a text and I turn off my phone to turn it back on to see if i’ll get the network service it said I didn’ have, but now, i’m sitting here at this very moment trying to get answers to why it won’t turn back on. I tried some of the things that ppl said, but it’s not working. My phone is off won’t turn back on.

If someone could please help me or give me other answerrrrs. Plllleeeaaaaseee help!

jlynnology says

jlynnology@hotmail.com if someone would pelase give me anwers that would be sooo greattt and helpful thankkk youuuu so muchhh if you could do that

Sam says

Yo David,

I tried what you did, but when I got to settings, sounds, ringer type, voice calls w/ caller id, then my videos, then to memory card and try to assign it as a ringtone…it said that media file saving has failed…what am I doing wrong?

ashanti says

i just got an upstage and my friend sent me some ringers through bluetooth and the only way i can axcess them through my “mass storage” folder and i cant set them as my ringers. how do i do that.

big jim says

you can record your music video and set it as your ringtone for your phone…thats how you do it..ahaha..jux not that great of quality..but yea.. use it..better then nothing…ahaha…

shawnea says

Hey.
I have an UpStage, But. I don’t really know how to put music on it.
I don’t have Internet, which sucks.
But yeah.
If you could help me, that’d be great! :]

chris says

I found the quickest/easiest way to add music is to get a microSD adapter that plugs into a USB drive, rip the CD on your PC, and simply copy the music to the microSD card. I did this ‘cuz the music manager didn’t work with the 2GB card. It is so quick & easy.

Jay says

i have the same problem as sam, it says media file has failed, what can i do?

jaymendonca@hotmail.com

Sam says

Yea Jay I don’t think it will ever work. I heard that Sprint disabled the MP3 as a ringtone feature. Which sucks, because Cingular and Verizon both have this feature on their music phones. So best of luck to everyone and if somebody has found a way to do make MP3 as ringtones on this phone, please post on here!

Melly says

Mine is saying the same thing ‘media file saving has failed’. If either one of you figures out how to fix it, please let me know!!

kevin says

Does anyone know if you can use a 4GB micro SD with the upstage.

I`ve had this phone for about 2 months and its been perfect so far!

hope everyone else likes it as much as i do!

Inman says

WTh! it cuts off and then it wont cut back on, what is this, ive gotten so many compliments for this phone and now it fails me when i need it most, what happens next si the screen gonna fall out? or the buttons pop off?

aghh i’ve charged it up all day and it lights up when u plug it in but when u take it off and try to cut it on, it WONT turn on, aghh, this is a crap phone and im stuck for another year. =/

please get at me if u know a solution http://www.myspace.com/moneyman213

Suzyn says