Verizon Wireless – Moto KRZR 245
Looking for a new phone? Well the brand new Motorola KRZR K1m is now available through Verizon Wireless. After being frowned upon for being the last cell phone provider to get the RAZR, VZW is now the first to get the new KRZR. This new RAZR-like phone features a 1.3MP camera, Mp3/Mp4 playback (plus V Cast Music/Video), MicroSD expansion slot, Bluetooth, and Verizon’s V Cast services. The KRZR has now has many of the features that the RAZR lacked, which include external music controls (touch sensitive), a more robust battery life, and a slightly larger internal storage capacity.
Anyways if you wish to get one it is available online now for $199 with a new 2-year contract and $99 for existing customers who are eligible for upgrade. (Note: Won’t be in stores until October 5th) Although we havn’t had a hands-on-review yet, by the looks of it, it seems as though it will be a pretty good phone, despite the fact that it is a bit pricy. Also Skatter Tech will be getting a KRZR by Monday (10/02/06), so check back and expect an in depth review with plenty of pictures soon!
UPDATE: Moto KRZR Review (Verizon)
Links: Verizon Wireless | Motorola
Press Releases: Verizon News Center | MotoInfo Center
tags: bluetooth, cdma, krzr, motorola, phones, verizon, wireless
Random
Recent
- Comic-Con 2010: Burn Notice Interviews
- Comic-Con 2010: The Big Bang Theory Interviews
- Apple Refreshes iMac Lineup
- Street Fighter X Tekken
- ADATA Announces the N909 Thumb Drive
- FIFA 2011 (Preview)
- Comic-Con 2010: Interview with Motohide Eshiro
- ARM and TSMC To Work On 20nm Process
- Microsoft Launches Xbox 360 4GB With Kinect
- Kindle Books Surpass Amazon Hardcover Sales
Categories
- Accessories
- Audio
- Autos
- Business
- Deals
- Entertainment
- Gaming
- Hacking
- Hardware
- Internet
- Mobile
- News
- Opinion
- Podcasts
- Reviews
- Site News
- Software
- Tips & Tweaks
Sponsors
- Toners and inks with pleasant additions
- Internet Speed Test
- Cell Phones from Wirefly
- Get great AT&T U-verse Coupon Codes
- Advertise Here $40/month
















Dear SIr,
This Moto Krzr is mind blowing and really awsum,i m very choosey in mobile sets but this one is one of my best and koool set.I wish i can have one.
Can anyone give me the exact steps or directions of transfering music from a sd card to the phone. Please?
I was wondering if the front play/pause and forward buttons are suppose at light up?
[Comment ID #7365 Will Be Quoted Here]
First off in the future please do not post multiple comments asking the same questions. We are not ignoring you will get to you eventually. I promise. :) So to get the buttons on the outside to light up you will need to open the phone and start the vCast music store. Then select a song to play. Once your music has started playing if you close the phone the outside controls will be enabled (lighted).
And as for the syncing music procedure Click Here To View Verizon’s Step-By-Step Guide
hi Sahas, well, I didnt mean to post multiple questions is just why is this phone so hard to figure out. With all my other phones, after trying random stuff, i figure it out without any help. but this one has me stun. the link that you send, will not work for me since i do not have a usb cable. so does that mean, i have to buy a usb cable extra then using my micro sd card? Meaning, my micro sd card won’t work in transfer music directly to the phone after uploading the song from pc to memory card?
The USB cable should cost less than $5. I suggest you get one, it is probably the most efficient method to transfer Music to our KRZR. Otherwise you will have to open your battery back lid everything you want to transfer files. It will also double as a charger so its worth the price. If you do have a card reader ( Click Here for Image ) you can still use the same method to transfer music to you phone using Windows Media Player. Or use Windows Explorer and create a folder called MUSIC and drop the files into there. Make sure your file names don’t have special characters and make sure you leave them in the main MUSIC folder don’t create sub folders.
hey i just got my Krzr a few weeks ago and i also purchased an SD memory card. When i want to download music into my phone i go to my computer and open removable disk G. Then i open another window where i have my music and i drag them into my other window where i have removalbe disk G. The only problem is that some of the songs which i drag into my phone do not appear when i search my ringtones in my phone, also if i drag videos into my phone, they won’t appear also. I was wondering if someone could help me!!!
Hey ctap, you will need to create a folder called MUSIC in your “G: Drive” and place the .mp3 files inside of there otherwise the phone will not recognize them. Everything else you are doing is just fine. As of now there is no way to use your music as ringtones because Verizon has locked phone. And videos must be in a format and resolution compatible with the phone, any clip wont work.
Technically there is no way to set them as ringtones, but if you look at the comments placed in the Moto KRZR Review on this site, there have been some discussion as to putting MP3s as ringers. Mind you, if you have the Sprint Version, it will be slightly different due to a different UI, but for the most part ,it is fairly similar.
Hi all. The other KRZR forum has been closed because the same questions keep being asked over and over. In the interest of keeping this forum open, I’m going to brain-dump all the info I have gathered here. Please read through the forum and make sure someone hasn’t already answered your questions before posting them. All my info is based on the Verizon Wireless K1m, probably still locked, since that’s one thing I don’t know how to do.
In order of most commonly asked:
Mp3 as ringtone- you can use an mp3 file as a ringtone, with a few qualifiers: the mp3 must be under 20 seconds, and I think there is a bitrate ceiling too, i’ve been using 96 and the music is very clear. There are plenty of shareware mp3 editors that will allow you to trim and recode your mp3′s to fit. Once you have your mp3 file, email it to @vzwpix.com. when you get it on your phone, click Options and then Save Sound. the mp3 should appear in your My Ringtones folder now, and you can set it as a ring.
Getting music files on the phone- The easiest way seems to be using a usb cable and Windows Media Player. When you plug in the phone, go to the Music section and select Sync Music. You should also get a pop-up window on the pc asking if you want to sync music files using Windows Media Player. Click OK. Figure out playlists, etc on your own, make sure you sync to the memory card, not the built-in memory.
You can also remove the card, and move files manually to the My Music folder on the card. If that folder is not there, create one, but I would make sure it is named EXACTLY “My Music”, caps and all. This is also the best way to put video files on your phone, if you can find .3gp files or convert mpegs to .3gp. So far I have found entire seasons of Family Guy and Pimp My Ride in that format, and a few Borat episodes as well. Put those files in the My Flix folder.
Headphones- prepare to be disappointed and pissed at Verizon. First, even though this phone is sold as a Bluetooth device, and as a Music Player… you cannot play music over Bluetooth headphones. The KRZR does not have the A2DP Bluetooth profile necessary to do this. There might be a reason for this and maybe not.
Next option… headphones that plug into the mini-usb port. I bought Motorola OEM headphones, listed as being for the RAZRv3 and the KRZR… and they did not work. I contacted the seller and he has had multiple complaints about that.
Last option… headphones that plug into that mini-usb to 2.5mm dongle. Most affordable headphones will give you audio in one ear only. I finally found a high-end set from Shure (the E2C) that works, but it is an expensive option and so bulky that I would rather carry my ipod and earbuds.
My next project is to use the KRZR as a modem with my laptop, over a Bluetooth connection. Has anyone had any experience with that? I can’t remember the dial-up-networking settings (I used to do this with my Star-TAC way back in the day). I think the dialup number is #666 (cute) and the username/password is qnc/qnc. can anyone confirm that?
good luck everyone -JJ
I have a micro SD adapter and i do not know how to download music on to it so i could dl it to the Motorola k1m. THe problem is i cant find the file for the micro SD and when i do put the flash in nothing pops up on my screen. I also downloaded the MP3 loader and it tells me to browse on where i want the song to go to, but i cant find the SD adapter file or I dont know where to look. can ya help me??
Nancy-
The first thing to do with your Micro SD is put it in the phone. The phone will format it correctly, with My Pix, My Flix, My Sounds folders. If you want to move music manually (not syncing via Windows Media Plr), you can create a My Music folder on the SD card when it is in your PC. Does that answer your question?
I put in the Micro SD card into my phone, then connected the USB and now my PC says it can’t install the hardware. I also am not sure what to do with the MicroSD adapter…do i put that into the PC? so confused
okay so i have a sprint motokrzr, up top it said that syncing it to the pc would be different but similar….okay im stupified, one thats an oxymoron comment and two how similar can it be if i still can’t get it to sync to my pc, my computer keeps recognizing it as a usb modem not a device i can put data into, please help
signed
a lost soul
my battery wont come out of my krzr how can i get it out?
I text myself sounds, an they are in my sounds. How do I use these as ringtones? I do not see them on the list from the contacts, it just goes to “my ringtones”. On my old phone, my sounds also showed as an option. Thx so much
Okay, this is probably a dumb question. I have read all these comments, and I am not convinced whether or not I should get one. It seems like there is a multitude of problems, but that is to be expected of anything…I guess. I was thinking about getting myself one as an early christmas present, but can’t make up my mind. Can someone please help on whether or not I should get one. It looks really cool, but that doesn’t necessarily mean that it will be a good phone.
Get Motorola phone tools, it will solve all these problems, and it is truly a great phone!
Just have a few questions regarding the Krzr. Do I need a SD memory card in order to transfer .mp3′s (for ringtones) to my phone or can it be done using the stock memory. Also, is there anything I need to do to get my phone working with windows. I plugged it in using usb and it states that the drivers are not installed. Any suggestions?
I’ve combed through this thread (and the other one) and didn’t find posts related to my problem.
I’m trying to get ringtones to work on my KRZR, I’ve recoded them so they’re less than 250kbs and less than 20 seconds long. I had no problems e-mailing them to my phone and saving them as ringtones.
The problem is they don’t seem to work when I assign them to individual contacts. However, they do work when I assign them as a general ringtone so I’m pretty sure the files themselves are okay. Anyone else have this problem? Could this be another Verizon inadequacy??
For those of you wanting music and wireless stereo headphones on your KRZR K1m read on…I have spent countless hours playing with this phone and here is what I have found. 1st-i bought the Moto Mobile phone tools to sync with outlook and also do music and it works very well but i found that getting a lezar usb drive for my micro sd card moved music 1o time faster than syn via teh usb cord. Windows media player syncs to the jumo drive very fast. I loaded 60 songs in about a minute vs the 10 minutes it took over usb cable. I had to format the card and manuall create a folder called MUSIC in the right place in order for the music to show up on my k1m but it all works well now. IF YOU WANT WIRLESS STERO MUSIC is doesnt matter that the phone does not support A2DP. I bought the Moto mini usb to 3.5 MM jack ($20)and also bought the logitech free pulse wireless headset ($100). It comes with a small transmitter that plugs into the moto jack and it works GREAT. DONT USE the 2.5 MM jack because it only does MONO sound…go for the 3.5.
I have also talked to motorola about the a2dp problem. they said that it wouldnt work also but then i asked them if it would be posible for them to get a software or driver update and they said maybe. is this likely or are they just trying to keep me not so mad?
JJ gave a summary on 30 November. Who do we send our ringtones to in order to get them onto our KRZR? He said @vzwpix.com, but what is the email address prefix?
You e-mail your ringtones to yournumber@vzwpix.com.
As for my problem posted above, I got it figured out. Ringtones assigned to contacts do not work if you have your phone set to ring AND vibrate. I can’t imagine why though, what does a ringtone have to do with my phone vibrating? Strange…
Hello,
I have picked up a lot of very usefull hints for my KRZR. Especially from JJ’s FAQ write up. Thanks JJ.
Now, I have a question. This is my second KRZR because my first, the 8 was hard to push. So, now I’m on my second phone and I’ve notcied either a glitch, or i’m doing something wrong. Sometimes, and it’s happening now. If I open the flap and click the volume adjustment up as high as it goes, and then press play, nothing happens. No sound comes out of the speaker. I went to settings and call sounds and looked at my ringtones, I tried to play all of them. None of them are playing sound. But what is strange is, if someone calls me I can hear the ringtone fine. And I can go to My Music, and listen to songs in there. But I can’t hear sounds from “My Sounds” and I can’t hear sounds from “My Ringtones”.
Anyone else having this problem? Am I doing something wrong? Is this some sort of defect?
Thanks a lot.
–
Anthony
P.S.
I did restart the phone multiple times and took the battery out.
can anyone tell me how to get the beep.mid file set up in outlook so that when I sync the phone the reminder for outlook will set up on the phone. The current outlook wav file does not transfer over OR can the wav file from outlook be downloaded onto the phone. The reminders wont work without it.
does this phone have a setting where i can have it vibrate AND ring at same time. I where it on my toolbelt and sometimes the machinery I work on is sooo loud I cant hear when it rings. Also anyone else have problems with the volume on this thing. I can hardly hear the other party. I always have to put them on speakerphone. Maybe 1 call out of 10 is audible. I never had this problem with any of my past cell’s before. I regret buying it.
I need help with buying a memory card for my Krzr:
I know you need a micro SD card, but I could only find a couple: not a whole lotta selection. which brands work best? Can my Krzr hold 4 gigs? Or is that over the limit? And how do i put it in?
You will need a microSD card. From our experience SanDisk is a good brand. Also there are no 4GB microSD cards available to the public at the time being. (as far as I am aware off) The 2GB ($66) or 1GB ($30) is probably the best solution for you. The slot for the microSD is located under the battery pack lid.
2 gig is the max on micro so far. They run $90-&130 but it is worth it.
To put in just take the back cover off the phone and slide it in under
the rubber holder which is below the battery towards the bottom.
Hi Anthony, I called Verizon Wireless and the said, if you go to “My Sounds” or “My Ringtones” select the song that you want to hear and press the play button. While the ringtone is playing press the button on the side of the phone to raise the volume…you should be able to hear the ringtone.
Hope this helps!
V,
“Doh!” Thanks so much, I can’t believe that, I almost returned it again. Phew. Good news, thanks a lot.
I really apriciate the trouble you went through…
Thank You.
hey everyone, ok so i have the krzr for verizon. i bought the music essentials kit. which later i found out i didnt need but it was on sale for 30 and thats how much the headphones are seperate. the headphones are what made me keep the stupid set. so basically i got the usb cable and cd for free. i ordered a 1gb card off of amazon for 30 bucks after shipping, which is a great deal compared to verizons rip off prices on their mem. cards. the card came with an adaptetr and i bought a cheap card READER/WRITER. you need the write too, some are only readers so watch out. i put alot of music on their just by finding my memory card in the “my computer” folder and simply opening that up and dragging the songs i wanted into the folder pre-made named music. then you go to the section on your phone where you would go to listen to ringtones and instead of going to ringtones click on my music. this should open up and load all of your songs and press play for a song then you can shut your phone and the outside buttons will light up and that feature is what makes this phone so cool. but now for my question. my worked for about two weeks, but now it will attempt to load my music but it will freeze and then eventaully just take em back to my main screen. i was wondering if anyone else had the samething happen to them and if they could help me out
thanks
I’ve just been reading through the email strings looking specifically for info on how to use stereo (the ones that plug into the phone) headphones with this pohone. I’ve purchased two pairs now on ebay and neither pair worked. I tried both pairs on another KRZR and they didn’t work either. I’m assured that they are the correct headphones for the phone. Someone wrote that he had difficulty getting them to work, but has anyone been successful with this?? Its the only reason I bought this phone for my son!!
thanks!
Jason,
My Vz K1m froze on me to when I opened to player. It turned out that some of the songs’ names were asian character set. I renamed those song names and the problem went away.
Trish,
I had the same issue with headphones; usually it is because they were headphones made for another RAZR phone, like the V3 or something. I went to a Verizon Store and bought the music kit ($30, same price as the headphones on their own), and opened them in the store and tried them out. I’d put some music on the phone before you go to the store to make sure the headphones work for calls and music playing.
Hey, I have a Verizon Krzr…great tips on getting ringtones by emailing them to the phone by the way…but i have another problem. When I try to record video to my sandisk micro sd card a message appears that says “Unable to Record Video”, even though there is more than half the memory left on the card. But, when I record video to my phone’s memory, they work fine. Therefore, the problem must be with the memory card, right? I was able to record the video to the sd card until I connected my sd card to my computer using a sandisk card reader and tried to add videos to the card. Do I have to reformat the card and lose all the music i have or is there any other way to fix it to record the video to the card?
Thanks
Okay. I’ve had my verizon Krzr for a week now. I still have 1 week to decide whether or not to keep it. I am really pissed about the A2DP issue, especially because Motorola is coming out with the T605 car kit which allows you to play mp3s from your phone over your car stereo via bluetooth. You need A2DP though. The whole thing pisses me off. the only port is a USB port and then you cant use bluetooth to listen to earphones, nor and you use regular earphones. what is the point of even having a music player? who wants to listen to their favorite music over the built in speaker!!? sorry for the vent.
what is the possibility of the A2DP getting fixed? does verizon have another phone that doesn’t have all these issues?
@ Shawn I.
We reviewed the KRZR and we weren’t too happy with it either. I have had a chance to play along with some newer Verizon phones recently and I have been quite pleased. If you are looking for a KRZR-like bug-free phone i’d suggest the LG VX8600. I also found the new LG enV to be quite powerful and function as a Mp3 player although it is a bit bulky. I would suggest purchasing or exchanging the KRZR for either of those two phones.
k so ive been looking at the krzr at my local telus store, and im in love with it. but now ive read everything that you guys are saying about it and im scared to buy it. i just got a new ipod so im not too worried about the mp3 part. i just want a stylish new phone. can you tell me of any issues ill run into if i just want to use it as a regular phone? how loud do the ringtones go? the phone i have now, even on high, the ringers arent very loud. if i do buy it, and ill have to pay full price because i already have a contract, will i be disapointed? i dont want to spend 500 if its for nothing. i would just be using it as a regular phone, calling and texting. are there any major issues concerning those features?
To Tasha,
This KRZR is a nice phone to have if all your going to do is make calls. The ringer goes quite loud with the default rings. The problem lies in the extra features that we want to get working (e.i. actual music we upload to the phone as ringtones, connection problems, ect…) Otherwise, the stylish and compact phone is quite decent.
a strange K1m problem.. i’ve been dropping different mp3 into the my_music folder on my SD disc. no matter how many, which ones, title length or size(128or192).. only the first song(alphabetically) shows up in the phone. it plays just fine. the phone shows that the card is full but only the one song shows up. i’ve reformatted the card and etc… but still the same thing. i turn the phone on, go to my music and it only adds that one to the library.
any thoughts? thanks.
@bad animals
Try this: Go to Menu -> Get It Now -> Music & Tones -> My Music -> Songs. Press ‘Options’ and then hit ’5) Reinitialize library database’. Don’t know if this will work for sure, but it will re-index all the data on the card. It may take a while if there are a lot of songs, but give it a shot. Let us know if it solved the issue.
I READ ALL of the comments and no one has answered, this question (but it has been asked) How do you get the sound to go into “My Ringers” When I email a sound to my KRZR (VERIZON). I can save it, but it stores in the “My Sounds” area. I have tried midi and mp3 and yes they are all under 20secs and 96 bitrite. IS THERE A WAY TO DOWNLOAD RINGTONES TO THIS PHONE without using verizon’s site?
ringer issue…i have tried everything to get ringers into the phone.no luck yet…bye the way…i tried a 2 gig card the phone could not handle it. I put a crap load of songs on the card and it could only pick up about half…when reading the card it lose some of the album info
@sahas
thanks but i should have mentioned i already tried reinitializing the library from the Songs and Albums menus. no luck. i’m wondering if i download some songs through Vcast the phone might re orginize the my_music folder somehow. maybe it needs some kind of playlist file or sub-folder directories for additional songs. who knows. but i’ve a feeling this might be special prob just on my phone? i’ll keep trying things.
thanks
Didn’t a new krazr come out or something similar? Cheaper, but better? I heard you can trade your K1m for it.
Is this true?
I can’t get my krzr to sync up with my computer. Any ideas to why? I’ve tried removing the program and re-installing it but to no avail. Any help would be appreciated.
Will the Krzr K1M handle a 2gb SD card or is it limited to 1gb? I have seen different comments on the issue. Any help would be greatly appreciated.
All this seems like so much effort. Why don’t you
just do the seem edits and enable all the Verizon
disabled features? It only takes 5 minutes and you can use the multimedia features of Mobile Phone Tools and the TF copy move options on the phone. Not to mention many other great features. Verizon is a good network, they just try to make an extra buck off of everything which is a shame.
GODFATHER-i have tried 2 gig cards and it work off and on…the phone doesnt seem to format the card of that size well. I put about 1.7 gigs of music on it and it did not keep all the ablum titles and some songs would not play at all
I have the Krzr k1m with Verizon. My earpiece volume is very low. I have the master and earpiece volume on the highest setting. When I use my bluetooth, the volume is perfect, but when I don’t use it, I can barely hear people talk through the earpiece. Can anyone please tell me how to reset the volume settings on the phone. I have tried pulling out the battery and holding down the end button which was supposed to power cycle the phone. Did not work. This is my 3rd Krzr that has had this issue so it is apparently something I am doing. I have a feeling it is something with the bluetooth. I have also taken the bluetooth off the phone and that did not cause the volume to be corrected. Any help would be much appreciated
I bought the KRZR k1m last week. Thought I would be able to sync my Oulook via bluetooth. No deal. Spent several hours trying to figure it out. Called Verison…ouch! Their tech guys are nice, polite, but dreadfully illadvised to provide assistance. Apparently no go on the bluetooth sync options. They told me I “had” to use a USB cable due to the fact the bluetooth has been disabled for everything but the headset! Good God all mighty. They also told me that none of their bluetooth phone will sync with Outlook or any pim for that matter without using the usb! Now what kind of deal is that? Apparently I can’t sync the k1m with my Palm either. Oh they did try to sell be Q, a Blackberry, etc. But I already own a $600 PDA that works great. I just need the dang phone to work without wires…any ideas?
Stike that last comment.. I found seem edit on the internet and it looks too confusing. Any easier way? I also want to know if anyone found a way to turn off the missed call reminder (only verizon disabled this feature). PLease help.
I have a technical issue I was discussing with a with a Verizon rep on an iPhone. Looking to continue discussion on this issue with the same verizon rep, the lady was from Greece and worked at Verizon.
I have the Verizon KRZR K1m and it works great. I can not get my PC to reconize it transfering music. I have tried downloading drivers, using the software from Verizon, still I can not get it to sync with my PC. Any thoughts? I love the phone. It works great. The lights on the front work when I am playing music. But I had to download music which is just too expensive to do.
As a Mac user, I am wondering if you can put mp3 files onto an SD card and have them play on the Krzr… has anyone done this sucessfully? I got the phone on the 4th, so I have just over 10 days to return it, and I don’t want to buy a mini SD card and reader/writer if I am not able to use the Mp3 files on my Mac.
Thanks.
@beth
YES, it will work just fine with a card reader. Just format the card in the phone first, it will create some folders. When you insert it into the reader/writer connected your computer you will see some folders. Just drag your MP3s into the “my_music” folder and that should be it!
1. How do I turn off the missed call reminder?
2. How do I lock the outside player controls – motorola manual says “press the side button” verizons manual does not mention it.
3.Is there a way to enlarge the fonts?
I got the chocolate and it does everything. Verizon you guys rock.
[Comment ID #17116 Will Be Quoted Here]
Same here,and honestly Im pretty pissed off about it. I bought the Music Essentials Kit with the Stereo Headset included.Ill say that the stereo headset is easily the best headset Ive ever owned for a mobile phone,but as far as the rest of package is concerned…IM NOT SATISFIED AT ALL!!!! I installed the software & drivers on a total of 2 PC’s & 1 Laptop,and all 3 said they couldnt find the drivers even with the disc in the drive…
I did all the “fixes” mentioned above and NONE worked. I also have Motorola Phone Tools,which is completely up to date and even that is failing to load the drivers.Is there anything I can do at all???
Also,for the said they got the software installed it,plugged in the phone & it worked fine…Did you have a memory card in it when you did all this? Or was is just the standard phone? And,when you installed the phone was it activated already? Or did you do the installation prior to activating?
I have the same problem as “bad animal”!!! Only the first song I put on my card showed up. I tried “Reinitialize library database” numerous times, turned everything on and off. The phone acknowledges that there is 500 Mb on the card but only the one song showed. I also tried to add two pictures but only the first one showed. Its a 1GB card microSD by sanDisk. I tried reformatting the card on my comp (a mac) and now the phone doesn’t even acknowledge it is there. Just now, I had my friend with a Treo put the card in his phone and he reformatted it. But my Krzr still shows nothing (looking under memory in the setting and tools menu). Any sugestions?
Hi Everbody,
I just spent the over an hour on the phone with Verison Tech support. They could NOT help resolve this problem. They suggested that I have bad phone. I have their Music Essentials software and did a scan on my C drive for any driver containing K1m and did not locate it. I did not see a driver for the KAZR listed on the install files. Has anyone gotten this to work??
I still have not gotten it to work. I do not think that the phone is the problem.
Its NOT the phones. I spent 2hrs 3mins & 44seconds on the phone with Verizon Tech Support,and got NOTHING accomplished.The phone is NOT the problem,its is crappy motorola software & drivers. We literally exhausted EVERY OPTION,and still couldnt get it to work,on 2 different computers…
The guy said hes never ran into a problem like mine,asked me how old the comps were,etc,etc. Told him theyre just a few months old,still couldnt get it to work. At this point folks,youre best bet is to just cave in and go to http://www.tigerdirect.com and order you a micro SD card for $20 and a card reader for $5 and be done with the bullshit. Apparently Motorola doesnt care about the driver issues,since the phones been out for months now and still no fixed drivers.
I finally get my krzr (2 week new) to be recognize by my laptop. I can drag songs to krzr but can’t seem to drag the songs from krzr to my laptop. But I can live with it. Below is my experience to get all my 3 laptops to regconize the krzr. Hope this can help someone like me struggled to get it work. I have a 2gb card installed and the music essential kit.
First install music essential kit. You need to get the sync music fix (Sync_Music_Fix.exe) from verizon (http://support.vzw.com/phones/index.html?p=2586). Both Windows Media player 10 and 11 work for me, I have them on different laptop. So below are the steps.
1. If you want to be safe, turn off your krzr and maybe remove the battery for 10 seconds. Put it back and turn on the krzr.
2. Run “Motorola Driver installer.exe”, select “clean and reinstall” click “Start” button. Again, if you want to be sure, restart your PC. But I don’t have to it for one of my laptop.
3. Connect your krzr (turned on) to your PC now, it will go through a sequence intalling the krzr.
4. After it says successfully installed. Run the “Sync_Music_Fix.exe”. Then Turn your Krzr to Sync Mode (Menu-Get it Now-Muisc & Tones-6. Sync Music). Once you hit the Sync Music, Windows will go through the sequence to install the “MTP device”. After it’s done, it will bring up the program selection window to ask you what application you want to use for this device. You can choose the Windows Explorer or Media Player, etc.
After I got these steps figure out on one laptop,I have no problem connect the Krzr with my other 2 laptops. Good luck.
Hi, I just got a krzr k1m, and cannot get my computer to recognize the drivers. I did not buy the media kit, i was told i can do it by just downloading the drivers. Everytime i plug my phone in it comes up with a new hardware installation wizard, and it won’t locate the drivers that i downloaded from the link on this site. Yall have covered this extensively, and i have done everything and it still wont work. I talked to verizon for 1.5 hours and nothing. Now when i plug my phone in it comes up as an mtp device, or something like that. What the hell is going on, should i just break down and buy the kit? Or would it do the same thing? Help!
@Chris
The kit will do absolutely NOTHING but get you quiet possibly the best non-bluetooth headset available. Other than that its an absolute waste of time,money & effort. Just do as I said above and go to http://www.tigerdirect.com & get yourself a 1/2GB SD Micro card & a multi card reader for about $30 total.
Does anyone know how to turn off the missed call reminder. For some reason that beep scared my dog to death.
I just managed to successfully transfer an MP3 using my bluetooth connection on my laptop to the k1m. However, I can’t find the file either on the phone memory, or on the mini-SD card memory! Confirmed that the filename is not too long, in the right format. Can anybody offer suggetions?
It took me almost a month to get ring tones on my phone, there are SO many posts on the net about this issue! I’ve tried a few different ways but the fail safe way for me is to just e-mail the mp3 file to my phone. To be able to assign different ring tones to different contacts, I had to turn off the call vibrate function, which sucks because that’s a good feature. I read in an earlier post that Motorola acknowledges that this is a bug and was working on a fix. Does anyone know if this was fixed?
Has anyone tried DataPilot to transfer MP3 ringtones to the KRZR K1m ? I have successfully transferred some MP3′s and they work fine as ringtones. Others show up on the phone as ringtones, but when I try to assign them to a contact, it goes back to the default. These ringtones play fine when I play them, but will not assign to a contact. I have used the specs discussed in an earlier post. Any suggestions would be greatly appreciated. Thanks.
Funny,I just got my 1GB SD Micro today. Popped it in,plugged the USB in,phone now connects NP…..
But Im not gonna bother as its just faster & easier to drag & drop with a card reader.
Is it possible to transfer MP3 ringtones to the KRZR K1m via a Micro SD card, i.e. transferring the MP3s from a PC to the Micro SD using a card reader, and then installing the Micro SD card in the phone?
Hello everyone. I was wondering if the Motorola OEM SYN1301B headset (I believe this headset came w/ the Music Essential Package) is compatible with Verizon’s Motorola Krzr K1m because some people say it is compatible and some say it isn’t (JJ on Nov 30, above post, says his Moto OEM headset didn’t work). Also if it is compatible does the headset have a high volume level and good quality playback. Any feedback from anyone that has this headset would be great.
My computer isn’t recognizing my phone. what do i do?
What is seem edit and waht does it do?…Thanks
Hello, I just purchased a Krzr and a 1G SanDisk card. I have about 130 songs downloaded but when I try to play them it locks my phone up? A friend of mine has a Krzr and my card locks his phone up also? A co-worker of mine has a Chocolate phone and he tried my card in his phone and it worked fine and played the songs. I have a card reader and was going to erase the card but it says that its “write protected” What can I do to get the card to work on my phone or how can I erase the card? Thanks
Can anyone tell me how to disable the screensaver on the K1M? Verizon, in their youthful innocence, has utterly crippled this phone with their ridiculously useless software version. Thanks in advance.
I have a question, when i click on my sounds on my Krzr it just freezes on me any body has any ideas. Am sure my my songs are downloaded on their fine But it just freezes.PLEASE HELP ME!!
So, i’m having issues assigning different ringtones to individual contacts, and ive tried everything like grouping contacts and i even removed a default and individually assigned ringtones to all the contacts, but all that happened was no ringtone at all. ANybody else have this problem? Some help?
[Comment ID #24433 Will Be Quoted Here]
You have to disable the vibrate option or the individual ringtones won’t work, it will just use the default.
okay so at the store i was told that you could record a sound, (like a song or something like that) and set it as my ringtone
but when i record something there are no options for this
if you could please help me with this problem because I can’t buy any
Edit: sorry but i was wondering if their is a way to change the front screen to look differednt because it looks like a piece of crap
i have seen this question asked but i havnt seen an awnser. i had my friend send me a ringtone then once i get it i try to save it as a ringtone but it only has the option to save sound. i was told it needed to be in a picture message but i couldnt get that to work either. could someone explain me the steps on how to set a sound as a ringtone. PLEASE HELP
need some help here, I successfully got all my music onto my Krzr, and managed to email my phone a song under 20 seconds to use as a ringtone, and i saved it as a sound. It’s under my sounds, but there is no option to set it as a ringtone, what do i do?
Simple question.. How do I format the card? Thanks.
[Comment ID #24786 Will Be Quoted Here]
Just place the card in the phone. Turn it OFF and then back ON.
It should then have created the my_music/flix/pix folders.
This is quite a useful thread. Thanks in advance to all the helpful people. I have a KRZR and I’m trying to transfer some mp3s and pictures to my my memory card using bluetooth (via bluesoleil). I can transfer things fine to the phone’s internal memory, but for some reason it won’t let me add or change files on the memory card. Is this normal? Or is there any way to change this? Thanks.
I got a krazr and when i take the sim card out the names of the music artists and albums are still on the phone but the music isnt there. I figured out how to earase the albums but I want to erase the names but don’t know how to and it’s really bothering me. how can you??
Well i got the KRZR a week ago, im very well working with usb and all that phone stuff. I just want to know if you can upload music to the phone without a SD card?
how do i put videos on my v-cast razr?
I’m having the same problem 2 others mentioned. I can load a bunch of songs onto my 2gb microSD card using a card reader, but only the 1st of them alphabetically appears in the mp3 player on the phone. i’ve tried putting the songs in directories individually or putting them all in 1 directory (from other posts, I now understand that up to 50 songs can go in one directory). nothing seems to work.
I noticed one of the 2 other people that posted with this problem said they were using a mac. I also used a mac. Perhaps it’s something the Mac OS does that causes the problem?
Has anyone with a Mac been able to get more than 1 mp3 file to play?
Does anyone have a fix?
I have the KRZR K1M, but the USCellular version. My issue is that I have removed ringtones via Motorola Phone Tools, but it is still listed in the phone itself, but no sound is attached (I am assuming it didn’t clean the entry in the database). Any ideas how to get that removed?
I am trying to set MP3s as my ringtones..so far, I cut the MP3 to less than 20 seconds and have it in 96 bitrate..and I emailed it to my number like JJ said. However, I can’t access my email? Was I supposed to get a notification for receipt of a new email? I tried to go online (on the phone) and access my account (which prompted me to set it up) but then it just diverted me to a screen which told me to call customer service. Did anyone else have this problem or do you have to be signed up with verizon to have an email account?
[Comment ID #24487 Will Be Quoted Here]Sounds like you have a verizon phone. If tahts the case,you cant do ANYTHING with these phone because Verizon stripped the programming & features. Everytime I call & complain & write letters,they tell me they never got any reports. I think we all need to write to Verizon & tell them we want the phones we BOUGHT,with the features we PAID FOR,not what they want to give us….
ONE PISSED OFF VERIZON CUSTOMER….
[Comment ID #26266 Will Be Quoted Here]You have Verizon,you cant do a thing with your phone. I suggest you and everybody else that has a KRZR K1M through Verizon call & complain & write letters telling them we want the phones & features we PAID FOR!!!!
@Justin
I understand your complain and I too agree that the crippled features should be enabled. However they are making the phones available at cheaper prices and charging for other features to make money. Not to be supporting just Verizon in any way, but just to let you know I have reviewed phones from Sprint and At&t/Cingular; they all have crippled these features as well! The only way to get ringtones on the phone (without hacks) is to purchase them. Also just to let you know even the iPhone, which is made for music playback, will not allow users to use their own songs as rigntones.
[Comment ID #26274 Will Be Quoted Here]Really?? So features like being able to play my music without opening the phone & going through at least 3-4 menus,being able to set the time limit for my screensavers,or being able to use songs & sounds as ringtones are all things I should NOT have right?? You go spend $3-400 on a brand new multimedia phone that you chose for certain specific features,only to have it activated and find those features stripped and tell me how happy you are…
Good Day Sir
yo justin if u r payin 300-400 for ur phones uv been ripped off. i hve nvr paid more tan $100-150. only phones that cost that much from the verizon are da pda smarphones. i had the verizon for over 4yrs now and the menu lockup stuff always a problem. but it is still better tan most othrs like sprint and cingular. my sis got a krzr from sprint and she hated it, cuz she couldn’t do notin with it. everyone’s got the same problems, she ended up on verizeon in hte end cuz it had better signal in the area.
[Comment ID #26266 Will Be Quoted Here]
When you e-mail the file to your phone, it should come through as a text message. Make sure you are sending it to (your number no dashes)@vzwpix.com. I tried 4 different e-mail accounts and the only one that would work for me was hotmail.
I add ringtones from mp3 very easily.
Make sure that you email them to your phone. 1234567890@vzwpix.com Make sure that you register on line at vzwpix.com also. I have added about 5 or 6 ringtones this way. Just make sure they are less than 45secs.
[Comment ID #26293 Will Be Quoted Here]Actually you can do something about…you write to or call verizon & tell them you want ALL OF THE FEATURES WE PAID FOR,NOT THE ONES THEY FEEL LIKE GIVING US!!!
I’ve read most of the posts regarding adding a ringtone to the Verizon K1m Krazor and it still didn’t work for me. I sent the 20 second mp3 to my vzwpix account, then saved it onto my phone. BUT it didn’t automatically save it into ‘My Ringtones’, it was saved into ‘My Sounds’. I can play it, but cannot default my ringtone to it. Did I do something wrong? Can anyone help? Thanks!
I bought a usb cable for my krazr k1m and it ddidnt come with any cd and i wanted to download my pictures onto my pc (windows xp) so i downloaded a driver for it and i cant seem to work it out so could someone help me out? thanx in advance
Is there anyway to get the 2 gig micro sd to fully work without buying a music essentials kit? My phone isn’t even recognizing the 2 gig when i put it in and i also inputted the directory. I tried just dragging it in but is there a way? Even with the kit? Or is updating firmware good enough?
Thanks in advance
The best way to get ringers on your KRAZR phone is to use this site: http://www.mobile17.com
I can email them to my self but that does not always work.
I have a question. I send my friend some ringtones (MP3) through bluetooth but i have no idea where the ringtones have been downloaded onto…. can anybody get me some help???
My krzr froze today when I tried to access my MP3 player under Media Gallery. It would just go into the load mode and the phone would restart every time I tried to access MP3. This happened after I purchased a 1 Gig micro SD card, formatted it, downloaded music from My MUsic files on my computer using a USB adapter. Everything worked fine till today when I encountered the problem described by Jason. Here are the steps I used to get it working again. 1. remove your SD card 2. You should now be able to access MP3 menu without the card under Media Gallery as before. 3. Under My music menu press Options. 4. Make sure that Under Options, Search? has Ask beside it. If it doesn’t, it won’t ask and keep searching and restarting your phone always. I hope this works to solve your problem.
my pc won’t recognize my k1m krzr. i got it to work about 2 weeks ago and downloaded 3 songs (all my memory would hold) i bought a 1 gb memory card and installed it now i can’t get my phone to connect to my pc. i did not buy the music essentials kit with cd i’m too cheap. i downloaded all the patches and zip files but still won’t work. help!!!
im confused, verizon told me that it is impossible to send sounds to ur motokrazr and make them ringtones. i emailed some songs to myself and they show up in mysounds but is there really no way to make them ringtones?
the email method works for me…but recently its been inconsistent with where it saves but generally if you email it by attachment and it sounds like an mp3 not a recording on the phone, it should save to my ring tones and end up with a yellow lock next to it
I would like to see the music on my phone organized by playlists but have not figured out how to make that happen. I use the music essentials. When I go to “My Music” on the phone it lists all the songs. I can press the upper left to go to “Playlist” but when I do the only playlist there is V CAST Music. When I moved the album I moved it as the playlist. I must be doning something wrong. Help! thanks.
Another question. Is there a way to push the music into background to free up the phone to do other functions.. like check the time and look at the contact list, etc? Guessing that is too much to ask for this type of phone– but maybe not ? thanks.
hey did anyone figure out if there was a way to put mp3 ringtones on the phone a hack or patch or anything. i just got it and i read through the post but i am not really sure. if someone could help me out here that would be great
Ok, Aaron B. (12/17/2006) Thanks so much for the info about the assigning ringtones to different contacts. It was really starting to frustrate me! I’m also puzzled as to why you can’t have the vibrate on. Makes absolutely no sense to me either! But thanks again!
How do I get my KRZR to play through my car stereo? I’ve got a Kenwood KDC-MP532U head unit with USB connector, and I attempted to simply hook my KRZR to the HU via the USB cable, and I got “No Device Connected” on my stereo, and “Unauthorized charger” on my phone.
What am I doing wrong?
re: 5-11-07. I finally got my pc to recognize my krzr k1m after searching through some of the previous posts. I probably couldn’t tell anyone how I did it (just dumb I guess) but thanks to the forum I can download song to my phone. Great Job Guys!
how can i record like a tone and then set it as a ringtone? Help me i need step by step instructions. thank you
My Motokrzr has a blue screen and says “BOOTLOADER USB INIT”. It won’t turn off, on or do anything. What do I do?
Find myself (like lots of others…) VERY frustrated with this phone! It may be slick and sexy but after just 4 days I am ready to roll back over to my rock solid – WONDERFUL v710! Thought I had a bum phone when I realized I couldn’t save a ringtone with a contact – called Moto and was told they were working on a software fix but had no ETA of when it would be done – this phone is out for more then a year! Also do not love the menu layout – the print is small on the screen – that damn missed call beep will wake the dead – the ringer choices suck…. the list goes on – and I haven’t even tried to make it work as a modem for my laptop – I shutter to think what chaos that will cause! Thanks for this forum – because if I keep it – I figure it will become my number one place to visit online!
Yeah, it’s a cool phone, but I think it’s a rip off, quite frankly – if I had it to do over again, I would not have bought this phone. It’s not an MP3 Player, it only plays songs that were purchased on-line – they all require a license to play. So, all my songs on my 100+ CD library, that play perfectly on my computer, will not play on this KRZR. I’d have to buy all the same CDs over again on-line to get the license. Is there any way around this? I can’t tell you how frustrated I’ve been trying to get this to work. It’s a gimmick to get you to spend more money on more songs. I don’t play like that.
I love it. I have loaded songs from my PC on it and it works great. I recommend a headset that allows you to answer calls too.
What I have found to work is to get the Motorola tools and make sure it is completely updated. Then load in the Verizon Media tools (comes with the Music Essentials Kit) Get a MicroSD card. Then load in songs. I have had great success this way. Hope this helps others.
TO: dcjfs, download songs from limewire.com and export them to media player then to your phone. This is done after getting your pc to recognize your phone through a usb cable hook-up. I did this but it took a lot of help from this web site. GOOD LUCK!
[Comment ID #26985 Will Be Quoted Here]
I’ve been having the same problem Timmy I’m not sure wat’s going on, maybe verizon has updated their network and put some blocks on things. it would be greatly appreciated if some1 could figure this out
I found this on CNET and it works GREAT. I have loaded a bunch of mp3 ringtones on my KRZR for free. They need to be short and 96 bitrate. AND vibrate has to be turned OFF. Check this website for the instructions and links to download a few things. PKCommander is an easy to use program. HAVE FUN.
http://aznuwee.googlepages.com
OH, I found a cheap place to get the USB cable, THE DOLLAR TREE !!! Or if you have a digital camera, use the cable from that.
I tried the method of sending tones to my phone by email, but unfortunately, it doesn’t work. I’m not sure what it is but I’ve always had bad luck with technology. I send the file to my phone (by attaching it to an email not sure if that’s how I’m supposed to send it, but it seemed to be the only way) but when my phone receives it, it doesn’t have the option of saving the sound. I open up the message and go to options, but the only option it has that is even close is “Save Quick Text” which doesn’t help me at all.
I have made sure the file was under 0:20 and less than 96kbps, it still doesn’t work. I go to all my sound folders and such but nothing has shown up. It’d be great if someone could help with this. I always do things exactly as I’m told to do them, but they almost never work out how they’re supposed to.
I use mobile17.com for sending music clips to my phone for use as ringtones. Works great.
I’ve had the Krzr for a few months now and i’ve been able to figure somethings out.. but currently my friend and i went on a website for free ringtones so we decided to put some on my phone i saved it to my sounds like the website said and attempted to follow the steps but then i got sorta lost, so my question is how do i make sounds into ringtones on my phone, i went to settings and tools, then sound settings, then call settings, then call ringtone.. and then im lost am i doing something wrong?
Does any one know how to turn off the missed call beep reminder sound on the Motorola Moto KMZR K1m? I have never had a phone like this. It just keeps beeping until you deal with it. It drives me crazy! I really hope it is possible to turn it off.
Forgive me if this is duplicated but here is a link to download VCAST MUSIC ESSENTIALS so you can put music on your KRZR…..NOT RING TONES(see my previous post for rintones)
http://www.vzam.net/vcastmusic/
Patrese:
Verizon redid the messaging of music to save htem as Sounds rather than as ringtones so that Verizon will make more money, forcing you to buy ringtones. It’s a money thing….BOOOOO Verizon
Hey gregg the ringtone method worked fine until i put it on my phone, it reads it and everything and plays it under ringtones, but whenever i assign it to anything, i get a silent sound as if i had no ringer assigned. help would be appreciated
Just follow every instruction on this weblink,
http://aznuwee.googlepages.com
don’t forget to delete the file it says. If you have a good wave editor you can make your own ring tones from your favorite songs, just save em as mp3′s and transfer to your phone.
oh thank you, i forgot to delete the file the second time, because i didn’t know that you had to do that each time you input the ringtones. Thanks for posting the method it works great, especially making my own custom ringtones
i just got my krzr through sprint.. so far it works great… but when i set a ringer… even if the volume is set to high and vibrate which is as high as it will go… the ringer isnt very loud… any tweaks to get it louder ?
and when i record the little voice memo’s and set them as my ringtones they are not loud either…
please help !
HEYy can any one help mee?? i try to go to sync mode on mine but it doesnt have itt
Vanessa,
Just press center button, left arrow to GET IT NOW, press ! for music and tones, then 6 for Sync music. You can use windows media player OR VCAST http://www.vzam.net/vcastmusic/
I have the MOTOKRZR k1m Fire. And my phone keeps freezing everytime I try to text someone. HELP!
I just bought a red krzr from verizon i bought a micro sd card and i actually had it working but then when i removed the card to put more sutff on it and put it back in says player error music not available .. so restarted the phone didnt help .. looked at the disk on the comp again and its says theres music on it .. so i erased everything on the disk reformated it .. and put the music on that was working for it and it still comes up the same error .. I miss my l6 slvr
Hey Jess,
I have read that it is important to erase the micro disk, Then put it in your phone and it will format the disk automatically with the right folder names. Then add your songs. I hope that is all it takes. If not, try a different micro disk if you can. The way they come out of the back of the phone sux, you may have cracked it. You should be able to use VCAST or MEDIA PLAYER to put songs on it(read my posts above) that wat everyone plays nice. good luck
My krzr won’t connect to my usb cord. What am I doing wrong? I hook it up to the computer, then to my phone, go into get it now, and then to sync music and try to connect and it always says “connect failure”. I don’t know what else to try. Help please?
Andrea,
Make sure you got a driver for it. Run the driver THEN hook up and SYNC, Download this:
https://rsd.motorola.com/download/Motorola_Software_Update.exe
I was wondering if there was a way developed lately to get the songs on the SD card into the ringtones file? Thanks for the help, much appreciated.
hey ME 2,
Not that I have heard of yet, the best way so far is about 20 posting up and follow the weblink. Works great.
This Phone For anyone who is looking for a new one and information.. I would not recommend. My brother works in a verizon store and he shes so many people coming in with razr problems and this fone is so much alike to it I got it and on the first day I relized it may look cool and it is nice and thin but it is a bitch camera has no flash it has strange settings and the few days I hav it I have hated it so I traded it in for a new differnt phone and I am in heaven. having a phone should be cool I am a very on top of things protective person and my phone got numerous easy sractches.. I dont recoommend it
any way to get the clock to display in large font like the original motorola setup (and pictured on top of this forum)? Seems verizon messed that up too.. I can’t read the clock without putting on my glasses… should have some good hacks out there by now?! thanks..
when i insert my sandisk micro sd card into my krazr phone and go to my music the phone freezes and wont let me play the music on my phone any suggestions or ideas
Thanks
Hey V from 1/6– thank you soooooooooo much for the comment on how to get the ringtone to play back. I went to verizon 2 times before and wasnt about to go back again. Thanks for the help!
I have a microSD/TransFlash adapter for my memory card and i cannot figure out where i put the adapter to get it hooked into my computer! I know this is probably a dumb question but where does it go?
Emily,
Place your micro sd in your adapter. This is then placed in your USB sd card reader/writer. I am assuming that you don’t have such an accessory. You can get one for around $25.00. Once you have plugged the reader into your computer’s USB2 port with your adapter plugged in, your computer will recognize it as a removeable drive. You can then drag and drop your mp3 files onto it.
Try it. It works.
To use ringtones- change the file type to .mmf
Works with e-mailing ringtones
here ya go, very good price, fits into an empty 3 1/2″ bay, plugs into a a USB connector on your sys board. Only 20 bucks and includes shipping. here’s the website
http://3btech.net/52in1usb20in.html
Admin Edit: If you need a card reader we suggest the USB Kingston 15-in-1 Card Reader
Lindsey, so you change the filename and then you can email the file to 123456789@vzwpix.com and it works? If that is what you are saying, can anyone else confirm or deny?
I tried just changing the file name and emailing it and it did not work. Verizon has made some changes that stops from saving directly to your ringtones. There is an explaination for saving ringtones by using special software that is free. It is explained here somewhere.
Adam—I copied and pasted these instructions from page 3. “I found this on CNET and it works GREAT. I have loaded a bunch of mp3 ringtones on my KRZR for free. They need to be short and 96 bitrate. AND vibrate has to be turned OFF. Check this website for the instructions and links to download a few things. PKCommander is an easy to use program. HAVE FUN.”
http://aznuwee.googlepages.com
So I just bought the Krzr and I’ve been trying to put music onto my phone but I’ve had no luck. My laptop is bluetooth enabled as well as my phone and I have been able to successfully connect the two together so that they both recognize the other. I figured that once both my laptop and phone were connected via bluetooth I could easily send my files over to use as a ringtone or just play the song. However, this isn’t working =( Once I get everything connected I can’t figure out how to send the file. Does anyone know what’s going on or what I can possibly do? I was hoping I wouldn’t have to buy the SD card since I have bluetooth on my laptop and such, but if anyone could let me know how this bluetooth thing works, that would be awesome!
Thanks so much!
Unless you figure out a hack, you will not be able to transfer files between your laptop and your phone, because Verizon has locked it up. They are trying to prevent you from doing exactly what you are trying to do, get free ringtones. If you want to add ringtones to your phone skim through the comments and you’ll find plenty of links to tutorials on how to add ringtones for free!
Sahas, thank so much! I was finally able to figure it out using one of the tutorials.
One more quick question for anyone though: I’ve set different ringtones for different people that call so a lot of my friends have their own specialized ringtone. However, whether they call or I get a text, that ringtone plays. I wanted to keep my normal beep for the text for ANYONE, but then have the special ringtone for when the person calls. Is there anyway I can change it to have the beep for everyone when I get a text and have a ringtone for when they call?
Thanks so much in advance!
[Comment ID #11975 Will Be Quoted Here] Thanks so much for this! I was having the same problem and find this site while googling the problem. You saved me a trip to the Verizon store :)
ive tried and tried to sync my sisters moto k1m cell phone from verzion but i have yet to get any where i pluged in the usb cord to the phone and it wont do any thing at all i ahve windows media player 11 any way i can get step by step how to do it in the easiest way possible? i already tried the step by step on here and it didnt help at all any one who could help would be nice!
ok so im really scared cuz ive only had my krzr for like 2 monthes and it’s my first phone and i dropped it like 3 times and now the 1 button is hard to push. it like still works but i have to push it a ceartain way! is that something to worry about?? or is it not that big of a deal?? please help me.
Hi. I just got my krzr today. I have been searching all over the net trying to find out how to put music onto my phone using the USB cable. My carrier is Alltel. I know its too early to judge the phone but it is very frusrating that I cant get this done. I’m usually good at this kind of stuff. Maybe its very simple, I’m just missing it. I dont know. Thanks in advance.
KLAW– Read the last 2 pages (pgs 3 and 4) above. You can’t miss it!!!
One way is with Windows media player, the other is with VCAST
http://www.vzam.net/vcastmusic/
this phone is a piece of crap if i ever held some in my hand. sure its good and dandy for a while and then bam mother F***in BOOTLOADER USB INIT and you can’t do crap. I’m one of those people who can’t live with out thier phone so whne this showed up a 10 pm i couldnt do crap but wait till the next morning to do something. i hate it.
HOW DO YOU OPEN THE BACK OF A KRZR???
simple press the silver button on the back of the phone and firmly but not to firmly guide your thumb up along the back and the cover should come right off
Hi, I had my verizon krzr for about a month now and i loved every bit of it untill my music libary stoped reading my card, but the phone see the memory card
I got a motorola krazr today. But I am trying to get music from Limewire onto my krazr. How do I do that?? Help ASAP. It has a 1 gig. Im pretty sure. just help ASAP.
Edit: My carrier is US Cellular.. and we have called them to their nerves. help please! ASAP
Hi Kait, I think you have mp3′s from Limewire right? You added a Micro SD card in the back of the phone by the battery, right? You also need a SD-micro reader/adapter and dump the mp3′s in your MUSIC folder on the storage card. Put it back in the phone, then on the phone, go to GET IT NOW, press 1-Music and Tones, press 4-My Music, and select 4-songs and VOILA!!!!!
Just saw on NEWEGG.com a great deal for an internal multi reader, only 10 bucks!
http://www.newegg.com/Product/Product.aspx?Item=N82E16820223073
I have all my songs in Windows media player. Limewire wouldn’t let me do anything with all my songs. How do I get my songs from windows media player onto my memory card?
Ok, thx for your info. we actually had to go ask the phone place how 2 do it. :) they helped us in about 30 seconds while I was taking about 3 hours. hehe. but Ty gregg. Your info was used at the phone place :):):)
– Kait -
OMFG THIS IS INSANITY!!!!!!
I plug in usb hit sync in hpone hti sync in WMP on vista and it says cant connect and my comp is constantly lookign for the dirvers once i hit sync on the phone im so frustrated >.
I found a way to use a USB cable to send ringtones to your KRZR phones. I have Verizon too and this worked for me. I can’t remember the website I found this on but I will try to guide you through. All ringtones have to be less than 20 seconds. I used Audacity to create 20 second MP3′s. Works and sounds great. Download the MSU (microsoft software update). connect your Krzr to your PC via a mini usb connector. Run the MSU, it’s ok if it says it has most current version. I’ve never had to update the software. It just says to do it. connect to your KRZR via windows explorer. You have to delete the DB tones from the 1st menu. then navigate to applications then sounds folder. I can’t remember the exact path. When in sounds folder you can import any 20 second MP3 you wish as a ringtone. Once it works, I recommend getting all the ringtones you want imported all at once. If you do one song and then set a contacts ringtone, the next time you import a ringtone, the contact ringtone will sometimes change that you already had set. I think it has something to do with the order of the songs in the catalog. Once all your songs are imported to this folder (and you can delete the standard weird tones that verizon puts in there). Power down the phone and restart. It will update your software automatically and the DB tones will be back in there. All ringtones should be easily set to your contacts and regular ringtone. I am going to actually try the procedure tonight as I haven’t done it in a while. I’ll post an update if any procedure is different.
EDIT: Updating my last post. I misspoke a few things. Don’t use windows explorer. Download and use the P2K commander. And MSU is Motorola Software Update. The P2K commander window has 2 sides. Navigate using the right window. All the rest is the same. There is also a settings option for all ringtones. Set them as master.
EDIT: I think this will be final update. On P2K Commander. Path for folder to put your 20 second mp3’s. a/motorola/shared/ringtone. And the settings for all your mp3’s is under the attributes button (system, survive master reset/clear option.)
I have a KRZR KM1 from Alltel. I have a 1gig memory card also. I saved all the pictures & ringtons I wanted on it and then put it in the phone. I can set my pictures as my background, but I can’t assign them to a contact. I also can listen to my ringtones on the MP3 player, but I can’t set one as a ringtone! I also can’t figure out how to save my contacts to the memory card. I don’t understand this phone. It is such a piece! I hate it. Basically I just wasted the money I spent on the memory card because I still don’t have a bit more usable memory than I had before! Does anyone know how to fix these problems?
I’m in the same boat as “Rbranha2″. I have the KRZR KM1 but can’t seem to get the sounds from my card to become a my ringtone. Help!!!
I don’t know if it will help with Alltel programming, but try cropping your MP3′s (ringtones) down to 20 seconds. It could be a KRZR thing. Which all my mp3′s have worked as ringtones.
For my KRZR with Verizon I used the info on:
http://aznuwee.googlepages.com/
It worked like a charm. I added ringtones even larger than 60 seconds.
Note: Change the ‘mp3′ extension to ‘mid’ and then the ringtones can be set to individual contacts and the default ringtone doesn’t get substituted in.
That was the website I used too. I just couldn’t remember it since I have done it so many times, I didn’t need to go back to the page. And if you change the extension from MP3 to MID you can do 60 second ringtones?
i just got my KRZR K1 yesterday. my wireless provider is Rogers (i live in Canada). i’m assuming i have to buy a micro sd card in order to upload music so i’m ok with that. what i wanted to know is if all krzrs have the touch-sensitive music play buttons on the front because i can’t see mine. i can see the charge icon and the bluetooth icon above the mini display but i can’t see the music buttons. any help?
in addition to my last post… do i also have to buy a micro sd card reader? i’m technologically challenged so i don’t really know what i need and what i have to do. any help would be greatly appreciated. thanks.
Reply to Habiba:
When you buy a micro sd card, it usually comes with a regular sd adapter into which the micro fits. This then is placed in a sd reader/writer which is plugged into your usb port. Also, I believe the K1 does not have external touch controls for the player. The K1m Krzr provided by verison, alltel, Telus and Bell have the external controls. Also, look at your manual and find directions to turn off the blue tooth. If the blue tooth icon shows, it must be enabled. If you are not using blue tooth accessories etc. turn it off. It is a big energy sapper.
aw. sucks for me. i would have loved to not have to open my phone to play music. thanks for the sd help. i’m not tech savvy in any way. thanks a bunch.
gosh! i freakin BOUGHT yan krzr because i thought, like the razor for verizon it could record a sound and play it as a ringtone, but NOOOO! i buy my family a family plan, and i get jipped! on the internet i got this deal where if i got this fone they could all get razors of their choice, and i thought mine would be like theirs, same features, just smaller and better.
but heck no! my family has those features! BUT MINE DOESNT!
if they are going to strip one fone, STRIP THEM ALL! this is just not fair, and i was lead to believe it was a verizon feature on all of their phones, not just razorz! as you can tell, i’m very upset about verizon’s stupidity to make that move.
i mean i totally understand them not wanting us to get ringtones for free, but if you take it from one phone, take it from them all, because friends talk to friends and it makes it seem as if verizon has a great fone deal. which it DOESNT!
I have a motokrzr and I put some songs on my micro scandisc and i put it in the phone, and it is not detecting it, anything i can do?
Zach,
I posted a similar query a few days ago except I do have some songs on it already that plays with both the MP3 Player and the sound player. I added a ripped album to the sandisk micro sd but my phone couldn’t detect them. I looked at the files and found them to be not Mpeg 3s but some windows media player format. I reripped them using Itunes (you can specify what the format is and what the bit rate is) My mp3 player still won’t play them but the sound player detects them and plays them. Apparently you can use the windows media player and specify the rip format also. I found out at the following url http://mp3.about.com/od/ripandburncds/ss/cd_to_mp3_2.htm
I hope this helps.
I bought a Krzr and when I plug it into my computer, neither the cell phone or the computer recognize each other. I have gone to the Motorola software updates, but it won’t recognize the phone on my computer and says, “cannot connect.”
I just recently purchased the LG chocolate phone. With the phone, i bought the memory card, and the blue tooth thing so that my phone could connect to the computer. All of my music is on Windows media player and i was wondering how the heck i can get that music ONTO MY DAM PHONE. Ive been trying for a couple weeks now with no luck. Please help…..
Just remember if you use p2k commander to load the ringtones, you must delete the MyTones.db file. Then power the phone off and on again. The file will re-build itself, and the new tones will show up on your list. Also if you go to http://www.hacktherazr.com there is instructions to edit the phones seems so that Motorola phone tools will work with your Verizon K1m.
Here is the secret that Verizon doesn’t want you to know. They program your phone to show up as the K1m in seem 2742. If you follow the directions step-by-step on http://mark.cdmaforums.com , you can add a second “M” to the phones ID (probably stands for Multi Media). Once that is saved to the phone, then Motorola Phone tools has two quick programs bundled with it that allow you to take any Mp3 file on your computer, cut it to your desired length, convert it to a ringtone file and post it onto your phone. I got my KRZR in May, and by the end of the first week had deleted all the garbage ringtones from Verizon and now have custom ringtones for almost everyone on my contact list. Another great advantage is that after MPT connects to your phone, your phone book can be backed up to your computer. This way if something happens to your phone and you replace it, you just restore your saved phone book to the new phone and all is normal again. I’m far from technical and I did it !!!
PS , MPT also lets you save pix and video clips from the phone to your computer. So try the seem edit and free your K1m by making it a K1mM and do everything that Motorola intended it to do when they built it. Its your phone, so delete all the crappy pix and ringtones that Verizon gives you and make it your own !!!
Hi, i need your help!!! i transfer a song to my KRZR, but i tranfer the song to the phone not to the memory card, now i am running out of memory and i can’t delete it!!!!
I have a KRZR K1M and a RAZR VM I purchased thru Verizon and I cant bluetooth songs from or to our phones.My friends have their service thru a local company and they can transfer from their phones to each other and to Cingular RZRS.Anyone have any suggestions on how I can get around the block that Verizon has put on our phones?
I just purchased a krzr today. I’ve got all my ringtones onto my phone quite easily, but when I set a Ringer ID to a contact, it uses the ringer as a text message alert for that contact also. Is there any I can set individual ringtones for my contacts and not have it override the default text message alert?
HELP!!! I’ve had a krzr for 2 months now and I still can’t get it to play/find my music. I tried directly connecting it to my comp with a USB cable, but my comp wouldn’t recognize my phone. So I got a Sandisk USB adapter (looks like a flash drive) and put music files on my microSD card that way (into the my_music folder, with no subfolders, in wma and mp3 format). But when I put my microSD card in my phone, it still doesn’t work. When I go to Music&Tones and try to open ‘my music’, I get a red blank screen the it goes back to the home screen every time!!! What am I doing wrong?? Do my files need to be in a different format, do I need to use some special program, or what???
I’ve been looking to buy a new phone for awhile now. I came across the KRZR K1m and I’m really interested in it. I’ve asked a couple of my friends from school who own the old RAZR, I’ve heard nothing but negative comments on it.
I’m not sure what the difference is between the old RAZR or this new KRZR. For anyone who owns this phone, I just need to know if it’s any good?
it’s not bad. however, everyone- and i mean EVERYONE has had trouble putting ringtones and other music on it. and depending on what provider you have some features are blocked so you can’t transfer stuff form another type of phone. hope this helps. others please feel free to add on or disagree with what i wrote.
Well, the title of this discussion area is VERIZON K1m. I own one now for about 9 months, I have a 1 gig micro SD card in it and many, many songs and ringtones that I put in the phone. I have made ringtones and put them in it too. I learned how to do it and shared the info ALL HERE. I got bold enough to do the SEEM editing too to tweek some things. ALL THE HELP AND LINKS AND INFO TO DO THIS ARE ALL ON THE LAST 2 PAGES OF THIS FORUM. Please look them over before asking the same questions over and over. Yes the phone is locked down by Verizon, but the ways around it are HERE!
i have a krzr, and i know how to set a screensaver, but when i try to set one of my pics as one, it doesnt work. ive turned the phone on and off and tried several different pics, but none work. please help!
yet another question for a us cellular krzr. can i go on the internet on my fone? if so, how? i know old razors can, so cant i?
Dear previous poster,
NO THANK YOU!
This is a discussion board on the KRZR phone, go peddle your junk elsewhere.
Yeeeesh.
The Krazer is a great phone!! It does has it share of problems but it is a great phone. My question is that I reformatted the SD micro disk with my computer and now it still won’t download the songs correctly and now the computer won’t even recongize the disk. What do I need to do to fix the problem?
Put the micro disk in your computer, delete all the folders, put it back in your phone and your phone will create the folders and the exact names. Then you can put it back into the computer and load it up with songs !!!
Hey i just got my Krzr Yesterday… while i was putting contacts in it, it just went blank… so i took out the battery and put it back in, turned it on then all it shows is that “verizonwireless” screen i waited for a LONG time.. so i went and tald my dad.. he thinks i broke it… but it just froze now it doesnt wanna turn on, charge, and turn off.. i am so sorry if this is a repeated question i just need help its my first time here…. So what do i do???
I think it means you should take it to where you got it and let them either reflash the firmware or replace it for you. Sorry, sounds like you got a bum one.
I’m desperate for help. I’ve tried everything posted here. My scan Disk shows my mp3 songs are on it, when I try to pull it up on my KRZR, it still shows nothing! Any tips rea appreciated!
V: I don’t know WHO you are, but thank you SO much for solving my no sound issue on the MOTOKRZR K1. Your solution was the ONLY one that worked. Thanks!!
Hey folks, I got a Krzr, came to this site looking for help with ringtones, followed the direction gregg (and others) posted, and it worked terrific (thank you all). When i tried to set individual ringtones for people, i always got the default. checked here again and it said that vibrate must be disabled, checked my phone and it was checked as disabled. On a whim, i checked it to Enabled, and tried again… individualized ring tones (with vibration)! When i ran the motorla update software, it found new software and installed it. It is POSSIBLE that the vibrate enabled/disabled thing was changed in the latest version… either that or i got the ONE weird phone that needs it ENABLED instead of disabled. try both if you are having this problem… it may depend on your software.
This is an addition to all posts regarding the “motorola phone tools” restriction on adding and editing photos/ringtones/videos for the verizon krzr. If you don’t want to edit the seem (good choice), there’s still a way to edit multimedia in MPT. Here is how:
Open C:\Program Files\Motorola Phone Tools\detect.inf
if you did not install MPT in the directory C:\Program Files, make sure you find out where it is because it obviously will not open otherwise
This will open what is similar to a .txt document and you may have to do some searching, but find the following code:
[K1m]
Driver=K1c
Manufacturer=+CGMI: “Motorola CE, Copyright
Model=”"MODEL=K1m”"
CapaNetwork=CDMA
PnPNames=Motorola USB Modem
BT=1
DeviceFile=MotorolaGeneric_1.htm
PairingFile=MotorolaGeneric_2.htm
PicturePhone=Moto_K1c.jpg
ID_DEVICE=1777
and add an m to the end of the driver so it now shows:
[K1m]
Driver=K1cm
Manufacturer=+CGMI: “Motorola CE, Copyright
Model=”"MODEL=K1m”"
CapaNetwork=CDMA
PnPNames=Motorola USB Modem
BT=1
DeviceFile=MotorolaGeneric_1.htm
PairingFile=MotorolaGeneric_2.htm
PicturePhone=Moto_K1c.jpg
ID_DEVICE=1777
other than that, leave everything else the same.
save and close.
Open MPT. If it still recognizes your phone, just go menu->setup->connect a new phone. just unplug and reinsert the usb cable and it will recognize your phone–still as verizon–but now it will allow you to use multimedia studio.
It worked great with my phone and this way you don’t have to worry about completely screwing over your phone and voiding your warranty.
Can someone please give me the path to where you change the tone for your text messages? I have changed it before but now I cant find where I need to go to change it again. Thank you!
” I have loaded a bunch of mp3 ringtones on my KRZR for free. They need to be short and 96 bitrate. AND vibrate has to be turned OFF. Check this website for the instructions and links to download a few things. PKCommander is an easy to use program. HAVE FUN.
http://aznuwee.googlepages.com”
Having trouble with this…the p2kcommander does not work…says to insert disc into drive d:?
To the post “thebridget says” You rock!! Thanks so much, it worked like a champ!
Just FYI, you must have at least MPT 4.3.3 for it to recognize the K1m
I just got my krzr and i can’t figure out how to plug it in to the computer. please help!
i have a krzr with an micro SD only, and no cord thing, um how do i get ringtones on it, i have many mp3 songs, but i can’t convert them to ringtones, or get other songs on the phone as ringtones?
I found this web site to download ringtones from. It works great. It sends tones via text. The site is http://www.myxertones.com.
To Rachel about changing tones in text messaging. Menu-Settings & tools-Sound settings-alert sounds-Txt message-Tone. Hope this helps.
ive had my krzr from verizon since they first came out late 06.Ive had 2 krzr’s the first was crap the outer music buttons would not work and it was very fragile.Recently I got it replaced but now I can’t use my sd card for text message storage. I used to be able to store 600 messages but now it is limited to 100 help!!!!
do you need to have the software to put music on your krazer
hey i can’t download music from my computer to my krzr because I don’t have the “Driver Software” could someone please tell me where I could get it from?
I have a micr sd card and it says that it is write protected but the lock switch is off.What do i do? please thank you
Windows media player 10 will sync songs to the KRZR. Driver software is on the motorola web site
i am trying to put mp3 ringtones on my Krzer so i went to the website http://aznuwee.googlepages.com/ and for some reason P2KCommander V3.2.2 can not open. Is there another website i can find it on? Please help.
I just read the comment about the songs being in windows media player. I have the same problem… Help please
I got a memory card for my Krzr, put songs on my phone with it, but I can’t use them for my ringtones, The songs are just in my music library! How do I use these songs for my ringtones
I have a previous post on downloading ringtones via http://www.myxertones.com. Try it, it worked for me.
I just recieves the new krzr of verizon, and it has it where you cannot set any ringtones that you send to your fone. Does anybody know another way to override that?!
I have krzr with Verizon service. I have a major problem with my battery going dead in a few hours after charging all night. I’m on my second battery. Is there anyway I can get better battery life.
Does the Krazr have sims card? If so where is it located?
I just got the KRZR on monday, and my problem is whenever I go and try to put music on my sd card, it wont recognize it on the phone. I snyc the music from my comp to the sd card, put the card in my phone, go to “music” and then go to “all my music,” and it tells me that I have no music on the card. then. i reconnect the card to the comp, and go to try and sync it again, and it recognizes all the songs I just put on…why won’t my phone show the songs, or let me play them?
I downloaded videos from my computer to the SD chip, put the chip on my phone, the videos are there (the memory confirms this) but they are not available to play. Am i hosed? I dont see any media players? Is it proprietary? Am I scewed?
can anyone tell me how to put music onto my KrazrK1 i live on an island called Guam and no it’s not backwards but i don’t have that many options can you guys just give me simple solutions i thought i had a memory card with my Krazr but i guess i don’t my only storage device is my phone
my bad for the double post but i tried the p2k.commander and msu software thing and it still didn’t work
I have a Moto krzr and I can’t change my text messaging ring tone the last person that told me how to said: to go into (Settings) then to (ringer styles) then to (loud detail) and it should say calls, text messaging, voice mail, etc but mine does not say text messaing it says inbox where text messaging should be. And changing inbox does not work please help me.
Verizon Wireless – Moto KRZR
PLEEEZZ HELP!! i hav had my phone for almost a year and I have never tried to download ringtones from a site before. and now that i hav from http://www.myxertones.com i can’t set them as ringtones. it really makes me madd. Pleaaze tell me if there is anyway to set sounds as ringtones or set music from sites as ringtones! thankss!!!!
I think I dropped my KRZR and now it won’t vibrate – any fix??
i really need some help with this phone. i have been on every forum site available and no one will answer my question. when i plug in my krzr via USb the found new hardware wizard comes up and says this wizard will insatll software for motorola K1m/L7c, I have all the other drivers but this one (or so i am guessing) how can i solve this issue i cant connect my phone to anything RSD,P2k,MPT,MSU none of them. email me with any help jesandrw4@hotmail.com
how do i configure my handset be it motorolla or nokia so that i can browse with it in my laptop or desktop
Ok i’ve downloaded P2k Commander and i hav a krzr i also have MSU when i plug my phone into the computer it says there are no more updates so i open P2k commander and then go to mobile phone it loads, then i try to click on the folder or watever it is on the mobile phone side it starts with a. And it acts like its loading but then shuts down WHY??? pleas help!!
When i got the phone i could receive pictures from people fine but now when i get them it doesnt download them it just has a little clock in the corner of the envelope and doesnt do anything. did i accidentally change a setting on the phone without realizing it or sumthing? id appreciate some help on how to fix this.
i hate this phone with a passion. it sucks!
i havent met a single person that has liked this phone. it’s like a very slow computer and it breaks on me all the time.
i honestly is the worst phone i have ever had.
sucksss
You guys all ask alot of the same questions about ringtones on the K1m with Verizon. PLEASE READ THROUGH THE PREVIOUS PAGES ABOUT HOW TO DO THIS. The link: http://aznuwee.googlepages.com/ still works and I still use P2K fine. Follow the instructions! There are limitations to making your own ringtones and using them. READ THEM. P2K is in a .rar format. YOU NEED “WINRAR” to unzip it! GOOGLE WINRAR and download/install it. If you have USB connection lockups or bootouts…use a different USB cable and/or USB port on your PC. If you can’t receive pictures from people sending them, maybe you should try deleting old junk off to make room or buy a micro SD card for more room. When was the last time you all did a *228 to update your phone?
You can play any .mp3s on your phone and the speaker is pretty good. Get a micro SD card and play em from there. Hopefully you have a media slot on your PC and an SD adapter to dump em on your card first. If you have no micro SD card, you will have to keep trying to get MSU and P2K to work. If not you can try to get V-Cast Music essentials to work from Verizon:
http://www.vzam.net/vcastmusic/Default.aspx
This is a Verizon discussion Board…SIMS are AT&T/Cingular
Not sure about it but I think the phone MP3 player does not play WMA format songs. They need to be MP3′s.
What is the *228 equivalent in Canada? Also, I have 2 USB ports on my laptop, tried them both, tried different cord, tried different phone(have 2 KRZR’s) The blue one is GARBAGE, and the Red one, my boyfriend’s works great for him. He gets signal when I don’t, he can letter scroll thru phonebook, i never could, anyhow..I have many issues with my phone, but right now, I want to get pics of my phone. Could before, can’t now. Need a driver pleaseeeeeeee
use a small piece of tape and hold the lock key on off
My KRZR K1m will not exceed 100 texts in my inbox. I recently got it fixed with and came home with a brand new phone. My old phone could hold a totaly of 1000+ text messages. It gets really annoying to delete them over and over
Well, my old friend just went to the great grave yard in the sky. It started locking up and rebooting. Verizon said it was going into a software meltdown-no hope. It took an hour to copy all the names and phone numbers. It would not stay on long enough to transfer the data-that sucked. The new phone is the KRAVE. Nice features, the touch screen is a bit too touchy. Will take a while to get used to, so as of now- bye-bye KRZR
Have had the KRZR k1m for 2 years, completely frustated with the fact that Verizon has locked the features. Used P2K Commander and MSU program and was able to transfer MP3s to phone for ringtones. It takes a little while and a few tries but if you follow the detailed instructions at: http://aznuwee.googlepages.com/ you should be able to successfully transfer the files. Good luck everyone